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Sales Representative
4 weeks ago
Job Overview
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Hand & Stone Glassboro. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our products and services, and achieving sales goals.
Key Responsibilities
- Provide an excellent customer experience through phone calls, appointments, and membership sales
- Promote products and services to clients
- Communicate with Service Provider team to maximize appointment book
- Meet performance-based goals set by manager and company
Benefits
- Competitive compensation package with uncapped commission structure
- 401(k) options with 5% company matching
- Paid training and product/service discounts
- Opportunity for professional growth and advancement
- Bonus for 5-star Google Reviews
About Us
Hand & Stone Glassboro is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, operating over 58 locations across 8 states. We offer a dynamic work environment, competitive benefits, and opportunities for growth and development.
Requirements
- Excellent communication and customer service skills
- Positive attitude and winning personality
- Demonstrated history of providing exceptional customer service
- Ability to work a varied schedule, including weekends and holidays
What We Offer
At Hand & Stone Glassboro, we offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.
Compensation Details:
We offer a competitive base hourly rate tailored to reflect your experience and skill, plus benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.
Benefits GALORE:
- 401K options with 5% company matching, paid training, product and service discounts, and MORE
- Earn a bonus every time you are mentioned in a 5-star Google Review
- Opportunity for professional growth - we promote from within and have opportunity available for strong sales and service performers to move into a leadership path
Role Responsibilities:
- Successfully achieve all performance-based goals set by your manager and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
- Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
- Passionately promote products and services
- Communicate with Service Provider team and maximize appointment book
About FGG Spa, LLC:
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 58 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first.
We can't wait to meet you