Assistant General Manager

8 hours ago


Livonia, Michigan, United States Highgate Hotels Full time
Job Title: Assistant General Manager

Highgate Hotels is seeking an experienced Assistant General Manager to join our team. As a key member of our hotel management team, you will be responsible for driving hotel profitability through revenue generation, cost control, and guest satisfaction.

Responsibilities:
  • Play a pivotal role in hotel sales efforts, including calling on top clients, meeting with on-site contacts, and hosting events.
  • Tour operating departments daily, making adjustments as needed via department heads.
  • Conduct weekly staff meetings, including training sessions and review of sales and operations efforts.
  • Meet all financial review dates and corporate directed programs in a timely fashion.
  • Hold monthly financial reviews with department managers and supervisors.
  • Develop managers for future advancement through competency training and corporate sponsored training programs.
  • Participate in required M.O.D. coverage as scheduled.
  • Maintain direct contact with and monitor the development of management trainees.
  • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
  • Oversee and assist in the Highgate Hotel budget process as required.
Requirements:
  • At least 5-6 years progressive experience in a hotel.
  • Bachelor's Degree preferred.
  • Long hours sometimes required.
  • Maintain a warm and friendly demeanor at all times.
  • Effective communication and problem-solving skills.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.

Highgate Hotels is a premier real estate investment and hospitality management company with a rapidly expanding presence in the US and internationally. We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.



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