Assistant General Manager

4 days ago


Livonia, Michigan, United States Residence Inn Livonia Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Residence Inn Livonia. As a key member of our hotel management team, you will be responsible for driving hotel profitability through revenue generation, cost control, and guest satisfaction.

Key Responsibilities
  • Play a pivotal role in hotel sales efforts, including calling on top clients, meeting with on-site contacts, and hosting luncheons and receptions.
  • Conduct weekly staff meetings, including training sessions and review of sales and operations efforts.
  • Meet all financial review dates and corporate directed programs in a timely fashion.
  • Hold monthly financial reviews with department managers and ensure budgeted productivity levels are maintained.
  • Develop managers for future advancement through competency training and corporate sponsored training programs.
  • Ensure training in service standards is taking place in each department and compliance with Highgate Hotel Garden Standard of the Week training.
  • Inspect rooms regularly with the Housekeeping Manager and Property Engineer.
  • Forecast monthly the hotel's financial position and analyze previous and projected data to generate an accurate reforecast.
  • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel SOPs.
  • Motivate, coach, counsel, and discipline all management personnel according to Highgate Hotel SOPs.
Requirements
  • At least 5-6 years progressive experience in a hotel.
  • Bachelor's Degree preferred.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.


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