Club Manager
2 weeks ago
We are seeking a highly motivated and experienced Club Manager to join our team at Planet Fitness. As a Club Manager, you will be responsible for overseeing all club operations to ensure an exceptional member experience. You will be accountable for creating a work environment that supports our company culture and drives member engagement.
Key Responsibilities:- Coordinate and execute hiring practices and onboarding new team members
- Create staff schedules and provide backup support as needed
- Administer and process employee timecards in ADP
- Manage the company card for expenditures and maintain receipts
- Conduct bank deposits and oversee the ordering of club supplies and retail product
- Trend Key Performance Indicators and identify areas for improvement
- Ensure team members are aware of marketing efforts and trained on all marketing promotions
- Assess and assist in emergency situations and set assigned tasks for team members
- Model the behaviors to provide an outstanding member experience and coach and inspire others to do the same
- Manage team member performance and provide feedback regularly
- Resolve employee concerns and partner with HR as needed
- 1+ years of customer service experience
- 2-3 years of experience supervising and leading a team
- Must be 18 years of age or older
- Willing to become CPR/AED certified (training provided by Planet Fitness)
- Basic computer proficiency
- Medical, dental, and vision insurance
- Vacation/sick time/vacation pay
- Free Black Card membership
- 401(k) and Roth retirement savings plan
- Term life insurance
- Healthcare and dependent care flexible spending accounts
- Employee perks and discounts
- Engaging team-building competitions and social events
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