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Senior Manager, People Operations
2 months ago
At Hanover Research, we are seeking a highly skilled and experienced Senior Manager, People Operations to join our team. This role is responsible for leading the HR operations team to ensure effective delivery of HR services across the organization.
Key Responsibilities:- Oversee day-to-day People operations, including employee lifecycle management and People data administration, ensuring accuracy and integrity of employee data and HR records.
- Lead the implementation of HR policies and procedures to maintain compliance with legal regulations and industry standards.
- Lead and support the implementation of new HR technology rollouts with leading teams in testing and implementation working closely with our internal Senior Workday Systems Consultant.
- Identify opportunities to improve HR processes and workflows to increase efficiency and effectiveness.
- Work closely with HR Business Partners, Talent Acquisition, and other HR functions to ensure a cohesive approach to HR service delivery.
- Manage, mentor, and develop the People operations team leads and provide guidance and support to ensure high performance culture within the team.
- Oversee the offboarding process, ensuring that all aspects are handled within local compliance.
- Provide support and guidance to team, and others across the organization when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as navigating leave and absence management, providing reasonable accommodations, investigating grievances, and terminations.
- Prior experience using Workday and Microsoft Office Suite.
- Excellent handle of People metrics and with demonstrated ability to craft insightful Excel reports.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills with a dash of humor and a sprinkle of empathy.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to work and collaborate with multiple teams to help streamline processes.
- Dedication to upholding confidentiality in all aspects of work.
- A vibrant sense of humor, adaptability, and a knack for innovation in challenging situations.
- Exceptional organizational and project management skills - you can keep track of a variety of work streams and prioritize accordingly.
- 15 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People's Day, and personal holidays.
- 401(K) employer matching program.
- Comprehensive health and dental benefits package.
- Health and wellness packages with discounts to local gym.
- Community service opportunities.
- Unlimited snacks and beverages in office.
We strive to create a compensation and benefits program that is competitive, equitable, and fair. The compensation range for this role at the company is $110,000- $125,000. This role is also eligible to participate in our variable annual bonus program. This discretionary bonus is based upon both financial performance and individual performance.
Please note that the base salary offered is contingent on the candidate's job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.
We believe in supporting our team's overall well-being now and in the future. We provide retirement benefits and 401K matching to help you plan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate.
You can learn more about our benefits on our Hanover Research Careers page or please talk to your Recruiter to learn more.