Senior UX Researcher, Government

4 weeks ago


Arlington, Virginia, United States For People Full time

{"h1": "Transform User Experience for Medicaid Beneficiaries", "p": "As a Senior UX Researcher at For People, you will play a crucial role in improving the user experience for the Medicaid Drug Program (MDP) product suite at the Centers for Medicare and Medicaid Services (CMS).", "ul": ["Conduct in-depth qualitative and quantitative user research to understand the needs of various user roles", "Collaborate with technical teams to develop documentation that outlines user flows, system interactions, and access permissions for each user role", "Work with CMS and the Division of Pharmacy to foster strong relationships, emphasizing mutual goals and outcomes", "Develop strategies to surface user needs in ways that align with business requirements and objectives", "Ensure usability testing, prototyping, and design improvements are informed by real user behaviors and needs", "Help prioritize product improvements by aligning your research findings with the broader MDP objectives"]}



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