Restaurant Operations Manager

2 months ago


Hialeah, Florida, United States Wingstop Full time
Job Summary

We are seeking an experienced and motivated Restaurant Operations Manager to lead the operations of our restaurant. As the Restaurant Operations Manager, you will be responsible for driving profitability, ensuring exceptional guest experiences, and managing a dedicated team.

Key Responsibilities

Profitability:

  • Take ownership of the restaurant's Profit & Loss, driving productivity and revenue generation.
  • Utilize Key Performance Indicators (KPIs) and the 10s List to enhance profitability.
  • Monitor cash flow, labor, and food costs, reporting to the District Manager weekly.
  • Manage cash flow, payouts, repair costs, and inventory purchases.
  • Attend weekly accountability meetings with the Wingstop District Manager.

Operations:

  • Ensure compliance with government regulations, employment laws, and company policies.
  • Optimize staff scheduling and manage labor efficiently.
  • Uphold Food and Health Safety protocols at all times.
  • Maintain operational and brand standards, including proper shift changes, opening, and closing procedures.
  • Fulfill duties of Assistant General Manager, Assistant Store Manager, and Hourly Shift Leader when necessary.

Quality Control:

  • Ensure the restaurant consistently delivers quality products and maintains product presentation.
  • Monitor freshness and adherence to preparation guidelines.
  • Uphold cleanliness and enforce the cleaning schedule in alignment with QSC regulations.
  • Maintain the restaurant and premises in a clean and well-maintained condition.
  • Achieve 95% or better accuracy in Quality Standards Inspections.

Guest Experience:

  • Motivate and lead the team to provide accurate orders, friendly, and fast service in a clean environment.
  • Address guest issues promptly and proactively manage the guest experience.
  • Develop strategies to engage guests, conduct customer service surveys, and execute local marketing initiatives.

Team Leadership:

  • Lead the recruitment and selection process to build an efficient and professional team.
  • Provide training and ensure completion of food safety training for new team members.
  • Keep the staff up to date on all training procedures.
  • Offer coaching and feedback to raise team capabilities and improve restaurant performance.
  • Implement recognition and retention programs, including Employee Performance and Employee of the Quarter.

Qualifications and Skills:

  • Minimum age of 18 years old.
  • High School Diploma or GED required, 2 years of college preferred.
  • Previous restaurant management experience of 1-2 years.
  • Strong understanding of P&L management and restaurant profitability drivers.
  • Excellent time management and prioritization skills.
  • Demonstrated leadership abilities and guest service principles understanding.
  • Flexibility to work evenings, weekends, and holidays for proper restaurant functioning.


  • Hialeah, Florida, United States Wingstop Full time

    Wingstop General Manager Job DescriptionWe are seeking an experienced and motivated General Manager to lead the operations of our restaurant. As the General Manager, you will be responsible for driving profitability, ensuring exceptional guest experiences, and managing a dedicated team.Key Responsibilities:Profitability: Take ownership of the restaurant's...


  • Hialeah, Florida, United States Taco Bell Full time

    Lead the Way at Taco BellAs a Restaurant General Manager, you will be responsible for leading a team of top performers to deliver exceptional customer experiences. You will oversee recruiting, training, and developing your team, empowering them to have a successful career. Your success will be measured by the success of your team.Key Responsibilities:Develop...


  • Hialeah Gardens, Florida, United States Checkers Drive-In Restaurants , Inc. Full time

    Purpose of Your WorkAs a Shift Manager at Checkers & Rally's, you will play a crucial role in ensuring the success of our restaurants. Your primary responsibility will be to manage shifts effectively, achieving sales and profit goals while providing excellent guest and team service.Key Responsibilities Manage restaurant operations during shifts, ensuring...

  • Restaurant Manager

    2 weeks ago


    Hialeah, Florida, United States Carrabba's Italian Grill Full time

    Restaurant Manager Job DescriptionCarrabba's Italian Grill is seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and that our food quality meets our high standards.Key...


  • Hialeah, Florida, United States Wingstop Full time

    Restaurant General ManagerWe are seeking an experienced and motivated Restaurant General Manager to lead the operations of our Wingstop restaurant. As the Restaurant General Manager, you will be responsible for driving profitability, ensuring exceptional guest experiences, and managing a dedicated team.Key Responsibilities:Profitability:Take ownership of the...


  • Hialeah, Florida, United States Taco Bell Corporate Full time

    Lead the Success of Our RestaurantsAt Taco Bell Corporate, we're seeking a dynamic leader to join our team as a Restaurant General Manager. As a key member of our leadership team, you'll be responsible for driving the success of our restaurants and developing a team of top performers.Key Responsibilities:Lead the overall restaurant operation, including...


  • Hialeah, Florida, United States Domino's Pizza LLC Full time

    Job DescriptionGeneral ManagerDomino's Pizza LLC is seeking a highly skilled and experienced General Manager to oversee the daily operations of a single store location. As a General Manager, you will be responsible for providing overall leadership and supervision over operations, ensuring the achievement of operational standards, food safety, and...

  • Restaurant Leader

    3 weeks ago


    Hialeah, Florida, United States SEHQSR Group Full time

    Lead a Team at Dunkin'As a Restaurant Manager at Dunkin', you'll be responsible for leading a team of dedicated professionals who share your passion for delivering exceptional guest experiences.Key Responsibilities:Lead a team of restaurant staff to ensure seamless operations and excellent customer serviceDevelop and implement strategies to drive sales...

  • Restaurant Leader

    4 weeks ago


    Hialeah, Florida, United States SEHQSR Group Full time

    Dunkin' Restaurant Manager Job DescriptionLead a Team of Dedicated ProfessionalsAs a Restaurant Manager at Dunkin', you will be responsible for leading a team of dedicated professionals who share your passion for delivering exceptional guest service and creating a positive work environment.Key Responsibilities:Lead and manage a team of restaurant staff to...


  • Hialeah, Florida, United States SEHQSR Group Full time

    Lead a High-Energy Team at Dunkin'Dunkin' Restaurant Managers are responsible for leading a team of dedicated professionals who share a passion for delivering exceptional guest service and creating a welcoming atmosphere in our restaurants.As a Restaurant Manager, you will be responsible for:Leading a team of restaurant staff to achieve sales and customer...


  • Hialeah, Florida, United States Smoothie Spot Hialeah Corp Full time

    Job OverviewWe are seeking a skilled Restaurant Cook to join our dedicated kitchen staff at Smoothie Spot Hialeah Corp.The ideal candidate will assist in the preparation, cooking, and presentation of meals in our professional kitchen, adhering to all sanitation and food production codes.Key Responsibilities:Prepare all served food to meet high culinary...

  • Shift Manager

    2 weeks ago


    Hialeah, Florida, United States CheckersRally's Full time

    Purpose of Your WorkAt Checkers & Rally's, we strive to make a positive impact on people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team, you will play a crucial role in assisting the General Manager in managing successful shifts, achieving sales and profits goals, executing procedures, and providing...

  • Shift Team Manager

    1 week ago


    Hialeah, Florida, United States HZ Coffee Group LLC Full time

    Job Title: Shift Team ManagerReports To: Restaurant ManagerOverviewThe Shift Team Manager is responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.Key Responsibilities:Perform...

  • Managing Partner

    2 weeks ago


    Hialeah, Florida, United States Carrabba's Italian Grill Full time

    About the RoleCarrabba's Italian Grill is seeking a highly skilled and experienced Managing Partner to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest service, and driving sales and profitability.Key ResponsibilitiesManage all employees to...

  • Operations Manager

    3 weeks ago


    Hialeah, Florida, United States Mosaic Companies Full time

    Job Title: Operations ManagerDepartment: Warehouse OperationsLocation: Hialeah, FLReports To: Senior Director of Warehouse OperationsPosition Summary:The Operations Manager provides leadership, direction, and support to all warehouse staff, ensuring the effective and efficient execution of daily warehouse operations. This role involves managing a team of 60+...

  • Operations Manager

    4 weeks ago


    Hialeah, Florida, United States CVS Health Full time

    Operations Manager Job DescriptionAt CVS Health, we're committed to delivering exceptional healthcare services to our customers. As an Operations Manager, you'll play a vital role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.Key Responsibilities:Lead and manage a...


  • Hialeah, Florida, United States Target Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Operations Manager Intern to join our team at Target. As an Operations Manager Intern, you will have the opportunity to gain hands-on experience in leading a team and developing your skills in operations management.Key ResponsibilitiesLead and manage a team of hourly team members to achieve...


  • Hialeah, Florida, United States El Car Wash Hialeah, LLC Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Site Manager to join our team at El Car Wash Hialeah, LLC. As a key member of our operations team, you will be responsible for providing exceptional guest experiences, assisting in training, scheduling, and leading team members, profitably growing the business, and ensuring overall...


  • Hialeah, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a highly skilled Store Operations Manager to oversee the daily operations of a single store location. As a key member of our team, you will be responsible for providing overall leadership and supervision over operations, ensuring the achievement of operational standards, food safety, and profitability, while creating an...


  • Hialeah, Florida, United States Apollo Full time

    Job Title: Retail Operations ManagerApollo Retail Specialists is seeking a highly skilled Retail Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing field operations onsite for retail services companies.Key Responsibilities:Manage and oversee the execution of retail projects, ensuring timely and...