Site Operations Manager

4 days ago


Hialeah, Florida, United States El Car Wash Hialeah, LLC Full time
About the Role

We are seeking a highly motivated and experienced Assistant Site Manager to join our team at El Car Wash Hialeah, LLC. As a key member of our operations team, you will be responsible for providing exceptional guest experiences, assisting in training, scheduling, and leading team members, profitably growing the business, and ensuring overall location cleanliness and high product quality.

Key Responsibilities
  • Assist the Site Manager in managing a team of high-quality associates and maintenance professionals.
  • Drive quality and excellent customer service through the daily management of employees and site programs.
  • Effectively answer all customer questions and handle complaints, escalating to the Site Manager when needed.
  • Ensure proper staffing and scheduling for assigned locations, ensuring daily openings and closings are on schedule and standards and procedures are maintained.
  • Develop and implement training programs to ensure site staff meet company standards.
  • Manage site operations, including cleanliness, value, equipment operation, and service.
  • Monitor service quality and tunnel operations to minimize customer incidents.
  • Create a safe and positive work environment while executing the company safety program.
  • Promote a high-energy environment and cultivate a culture of coaching within the location.
About Us

El Car Wash Hialeah, LLC is a leading express car wash operator in Florida, with over 40 active locations and plans for more than 40 additional sites by 2026. We offer a flexible career with above-industry-average income and excellent potential for long-term growth. Our unlimited wash program, high-quality products, exceptional customer service, and eco-friendly approach have made us the top car wash company in Florida.



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