Shift Manager

4 weeks ago


Hialeah, Florida, United States CheckersRally's Full time
Purpose of Your Work

At Checkers & Rally's, we strive to make a positive impact on people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team, you will play a crucial role in assisting the General Manager in managing successful shifts, achieving sales and profits goals, executing procedures, and providing exceptional Guest and Team service.

Key Responsibilities
  • Drive sales and profits by promoting Guest satisfaction and managing restaurant operations effectively.
  • Escalate any concerns or recommendations with the restaurant, employees, or Guests to the General Manager.
  • Ensure policy and procedures are being followed on shifts and provide training to Team Members on Company operations, policies, and procedures.
  • Identify and respond to complaints and policy and procedures violations.
  • Maintain a safe, clean, and fun environment for employees and Guests.
Requirements
  • 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
  • Basic math skills.
  • Ability to work flexible schedules and extended hours.
  • High energy to keep up with our fast-paced environment.
  • Commitment to our core values of integrity, service, excellence, and courage to be bold and grow.
What's in It for You?
  • Operations Excellence: Our team expects and delivers nothing but the best.
  • Training and Development: We bring out the best by ensuring everyone gets well-trained.
  • Personal and Career Growth: You can do more, get more, and be more at Checkers & Rally's.
  • Benefits and Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses and opportunities for advancement.
  • Compensation: Work today and get paid tomorrow.

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