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Customer Service Representative

2 months ago


Santee South Carolina, United States IGA Southeast Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier PT at IGA Southeast. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized work environment.

Key Responsibilities:

  • Process customer transactions accurately and efficiently, ensuring proper recording of sales and handling of monies.
  • Properly bag customer orders, place in cart or hand to customer, and follow company carryout practices.
  • Work collaboratively with team members to achieve sales goals and maintain a positive work environment.
  • Maintain a clean and organized work area, adhering to company standards and procedures.
  • Direct customers into their designated checkout lane, ensuring a smooth and efficient checkout process.
  • Maintain cash controls and procedures to minimize shrink and ensure accurate accounting of transactions.
  • Perform other duties as assigned by management to support the success of the store.

Requirements:

  • Friendly and outgoing personality with excellent communication skills.
  • Ability to work well in a team environment and maintain a positive attitude.
  • Ability to lift 25 pounds consistently and 15 pounds constantly.
  • Ability to read and understand information and direction.
  • Demonstrated successful use of math skills.
  • Ability to stand for extended periods of time and perform physical tasks as required.
  • Effective communication and customer service skills.
  • Ability to retrieve and push shopping carts.
  • Ability to bend and lift to load customer orders into cars.