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Customer Service Representative

2 months ago


Santee, California, United States Chick-fil-A Full time
Chick-fil-A: A Leader in Customer Service

**About Us**

At Chick-fil-A, we're passionate about serving our guests with a smile. Our team members are the face of our brand, and we're looking for friendly, enthusiastic individuals who enjoy serving customers.

**Job Summary**

As a Front of House Team Member, you will be responsible for welcoming and greeting guests, taking and preparing customer orders, maintaining cleanliness in the counter and dining room, and observing health and sanitation guidelines. You will also be expected to provide exceptional customer service and ensure each guest leaves with a smile.

**Responsibilities**

* Welcome and greet guests in a friendly and courteous manner
* Take and prepare customer orders in a timely and accurate manner
* Maintain cleanliness in the counter and dining room areas
* Observe health and sanitation guidelines to ensure a safe and clean environment
* Provide exceptional customer service and ensure each guest leaves with a smile

**Requirements**

* Must be eligible to work in the United States
* Must have a source of reliable transportation
* Ability to handle all equipment, pans, pots, navigating shelving both high and low
* Reading, writing, and basic math and verbal communication skills required
* Works in hot, noisy and fast-paced environment
* Mobility required during shifts
* Must work well under pressure
* Must be able to respond to changes or edits to orders quickly and efficiently

**What We Offer**

* Flexible hours
* Competitive pay
* Positive atmosphere

**If You're a Team Player Who Enjoys Serving Others, We'd Love to Hear from You**