National Sales Director

4 weeks ago

Salt Lake, Utah, United States Ardan Inc Full time
Job Summary

The National Sales Director will lead the national sales team to meet and exceed sales revenue expectations, sales profitability, and budgetary objectives. This role will be responsible for building life-of-client relationships with new clients and sources of revenue, driving new clients to the division by sourcing leads and opportunities, and shepherding those through contract to close and operational launch.

Main Responsibilities:

  • Achieve a sales funnel with the ability to forecast and measure performance from lead generation to close.
  • Provide competitive intelligence and segment insights, highlighting opportunities for growth. Develop a lead nurturing program qualifying prospects.
  • Independently evaluate customer opportunities, work collaboratively with cross-functional organizational teams to develop the necessary tactics and relationships to facilitate sales cycle support through contract close and operational launch.
  • Possess the ability to foresee, interpret, and respond to market changes by adjusting strategies and realigning priorities accordingly.
  • Bring the Division's available products and services to the defined marketplace at the agreed-upon pricing strategies, facilitate customer sales cycle, work with internal partners to facilitate client launch.
  • Manage customer relationship after launch, continue to work collaboratively with cross-functional teams (customer success, operations, accounting) to ensure customer success and Division goals.
  • Follow a budgeted sales plan and meet/exceed expectations.
  • Be an evangelist for the Company's culture, brand, and objectives.
  • Manage customer expectations and contribute to a high level of customer satisfaction and to the overall customer experience. Ensure that our customers are successfully transitioned from sales to operations.
  • Create new customer leads from industry relationships, industry knowledge, conferences, tradeshows, inbound inquiries. Manage lead database and prioritize sales cycle activities.
  • Own the sales cycle, contract close, launch, and relationship health and retention of eAgency customers, from lead generation forward, empathizing with every aspect of the customer experience by putting customer's needs first.
  • Learn about customer's business and be comfortable picking up new subjects fast to understand their specific challenges in order to supply strategic input.
  • Coach our customer's teams on deployment, enterprise-wide enablement, and the appropriate methodologies to maximize value realization.
  • Act as trusted customer point of contact, define measurable success plan with clear outcomes, and ensure cohesive communication across internal and customer stakeholders, at all levels.
  • Provide the leadership and subject matter expertise to drive the right behaviors and alignment as we partner both internally, and with our customers, to ensure sustainable success and accelerate time to revenue for the customer and eAgency.
  • Maintain high levels of customer engagement (including on-site meetings) with a focus on customer business outcomes, customer satisfaction, and long-term loyalty.
  • Attend industry conferences, trade shows, speaking, and presentation opportunities to create brand awareness and active leads.
  • Evangelize customer success stories and help drive customer references and case studies.

Requirements:

  • 5+ years career experience in leading or owning the responsibility for customer acquisition, close, success, and revenue generation at the enterprise level, preferably in or with the mortgage, fintech, proptech, title insurance, or real estate industry.
  • 3-5+ years relevant work experience in a customer-facing, customer success, account management, or strategic consulting organization, ideally managing relationships with large and complex organizations.
  • Demonstrated track record of establishing credibility with both internal stakeholders and key customer decision makers and influencers, in a dynamic, fast-paced environment.
  • Demonstrated success as a self-started, self-motivated, innovative, high-energy revenue-generating sales professional.
  • Excellent written/oral communication, presentation, interpersonal, and organizational skills.

Competencies:

  • Acts/Leads with Human Sensitivity: Demonstrates respect, develops others, enriches team dynamics.
  • Interacts Effectively: Listens and communicates effectively, actively networks.
  • Manages Complexity: Reasons from multiple perspectives, makes decisions.
  • Achieves Results with Integrity: Conveys energy, focuses on results, acts with integrity.
  • Innovates: Shows curiosity, imagines creative solutions, promotes team creativity.
  • Demonstrates Entrepreneurship: Takes initiative, focuses on customers, improves business performance, develops a vision.

Travel: Up to 50%

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