Service Department Director
3 weeks ago
Job Summary:
The Corporate Service Director is a key role at Kenworth Sales Company, responsible for overseeing branch service departments and coordinating corporate-level service programs. This position requires strong leadership and communication skills, as well as the ability to manage and coordinate large departments at a profit.
Key Responsibilities:
- Assist Service Managers in the operation of their respective service departments
- Monitor service department performance and assist Service Managers in maximizing productivity and efficiency
- Create, promote, and implement programs and services designed to meet corporate and departmental training needs
- Facilitate Service Managers' communication with manufacturers, vendors, customers, service representatives, and each other
- Assist in the continued development and support of Dealer Management Systems
Requirements:
- Five years of experience as a heavy duty truck repair service manager
- Working knowledge of all heavy truck repair methods
- Ability to manage and coordinate large departments at a profit according to dealership guidelines
- Computer skills to include Microsoft Office and dealer/vendor management systems
What We Offer:
- A full benefits package with retirement and paid life insurance
- Vacation time, sick days, and paid holidays
Equal Employment Opportunity:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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