Service Department Director

3 weeks ago


Salt Lake, Utah, United States Kenworth Sales Full time

Job Summary:

The Corporate Service Director is a key role at Kenworth Sales Company, responsible for overseeing branch service departments and coordinating corporate-level service programs. This position requires strong leadership and communication skills, as well as the ability to manage and coordinate large departments at a profit.

Key Responsibilities:

  • Assist Service Managers in the operation of their respective service departments
  • Monitor service department performance and assist Service Managers in maximizing productivity and efficiency
  • Create, promote, and implement programs and services designed to meet corporate and departmental training needs
  • Facilitate Service Managers' communication with manufacturers, vendors, customers, service representatives, and each other
  • Assist in the continued development and support of Dealer Management Systems

Requirements:

  • Five years of experience as a heavy duty truck repair service manager
  • Working knowledge of all heavy truck repair methods
  • Ability to manage and coordinate large departments at a profit according to dealership guidelines
  • Computer skills to include Microsoft Office and dealer/vendor management systems

What We Offer:

  • A full benefits package with retirement and paid life insurance
  • Vacation time, sick days, and paid holidays

Equal Employment Opportunity:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.



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