Personal Banker

3 days ago

Washington, Illinois, United States PNC Financial Services Group Full time
Job Description

PNC Financial Services Group is seeking a highly skilled and motivated Personal Banker to join our team in Washington, Illinois. As a Personal Banker, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial well-being.

Key Responsibilities:
  • Acquire and deepen the branch customer base through proactive sales and service activities.
  • Manage the customer experience by identifying opportunities to improve their financial wellbeing and collaborating with ecosystem partners to grow their share of wallet.
  • Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
  • Create customer loyalty and grow customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty.
  • Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
Requirements:
  • 1+ years of related experience in banking or a related field.
  • Strong knowledge of banking products and services.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
What We Offer:
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with company match.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

PNC is an equal employment opportunity employer and welcomes applications from diverse candidates. If you are interested in this opportunity, please submit your application through our website.

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