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Personal Banker

2 months ago

Washington, United States PNC Financial Services Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Personal Banker to join our team at PNC Financial Services Group. As a Personal Banker, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial well-being.

Key Responsibilities
  • Acquire and deepen the branch customer base through proactive sales and service activities.
  • Manage the customer experience by identifying opportunities to improve their financial well-being and collaborating with ecosystem partners to grow their share of wallet.
  • Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
  • Create customer loyalty and grow customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty.
Requirements
  • 1+ years of related experience in banking or a related field.
  • Strong knowledge of banking products and services.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical, dental, and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, and more.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are interested in this opportunity, please submit your application through our website.