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Personal Banker Yakima
2 months ago
We are seeking a highly motivated and customer-focused Associate Personal Banker to join our National Branch Network team. As a key member of our Consumer, Small & Business Banking division, you will play a critical role in delivering exceptional customer experiences and building strong relationships with our clients.
Key Responsibilities- Participate in proactive outreach to build relationships with customers and propose suitable products and services to help them achieve their financial goals.
- Assist customers with basic requests related to account openings, service requests, and credit applications.
- Develop a deep understanding of our bank's products and services to effectively connect with customers' needs.
- Interact with customers to demonstrate care and build trust, providing personalized solutions to meet their financial objectives.
- Refer customers' financial needs to other bankers and partners as necessary.
- 6+ months of customer-facing experience, or equivalent demonstrated through work experience, training, military experience, or education.
- Customer service focus with experience handling complex transactions across multiple systems.
- Ability to educate and connect customers to technology and share the value of mobile banking options.
- Ability to help customers succeed financially by offering introductions to additional team members as appropriate.
- Experience working with others on a team to meet customer needs.
As a valued member of our team, you will enjoy a competitive salary, a robust benefits package, and opportunities for growth and development. We are committed to creating a work environment that is inclusive, supportive, and empowering, where you can thrive and reach your full potential.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
