Customer Service Representative

1 day ago


St Louis, Missouri, United States Whole Foods Market Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Whole Foods Market. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring customer satisfaction, and driving sales growth.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Work collaboratively with the team to achieve sales goals, promote products, and maintain a clean and organized store environment.
  • Monitor customer flow, assign tasks, and balance in-store customer service and online order completion to ensure seamless customer experiences.
  • Stay up-to-date on product knowledge, promotions, and company initiatives to provide informed and engaging customer interactions.
  • Develop and maintain strong relationships with customers, team members, and departmental leaders to drive business growth and improve customer satisfaction.

Requirements:

  • 12+ months retail experience
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work in a fast-paced environment, lift 50 lbs, and stand for long periods
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays

About Whole Foods Market:

At Whole Foods Market, we are committed to providing a fair and equal employment opportunity for all team members and candidates. We value diversity, equity, and inclusion and strive to create a workplace that is welcoming and inclusive for everyone.



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