Customer Service Representative
1 day ago
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This includes answering phone calls, responding to emails, and resolving customer complaints in a timely and professional manner.
Key Responsibilities:
* Answer a high volume of phone calls and respond to emails in a timely and professional manner
* Resolve customer complaints and issues in a fair and efficient manner
* Provide product information and answer customer questions
* Process orders and resolve any issues related to order fulfillment
* Collaborate with internal teams to resolve customer issues
Requirements:
* High school diploma or equivalent required
* 2 years of customer service experience preferred
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and meet deadlines
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and advancement
* Collaborative and dynamic work environment
We are an equal opportunity employer and welcome applications from diverse candidates.
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