Sales Support Specialist
7 days ago
Sales Assistants play a pivotal role in supporting the sales team, ensuring a seamless sales process. This dynamic position involves providing administrative and customer support to the sales department, contributing to the overall success of Jim Potts Motor Group's sales activities.
Main Responsibilities:
• Prepare and organize sales presentations and customer proposals with precision
• Manage and promptly respond to customer inquiries, resolving any issues professionally
• Offer administrative assistance to the sales team, including data entry, filing, and maintaining sales documentation
• Collaborate with other departments for timely product delivery and services to customers
• Conduct market research to identify potential leads and new business opportunities
• Develop and maintain customer databases and sales reports
• Participate in sales meetings, contributing to improved sales strategies and processes
• Maintain and update product knowledge and sales training materials
• Work closely with the marketing team on promotional activities and campaigns
• Handle and process customer orders with accuracy and timeliness
• Assist in organizing and coordinating sales events and exhibitions
• Provide administrative support to the sales team, including scheduling appointments and managing calendars
• Adhere to company policies and procedures, ensuring sales-related regulations are met
• Assist in preparing sales contracts and agreements
• Support the sales team in achieving sales targets and objectives
• Maintain inventory photos and ensure the company website remains up-to-date
• Contribute to social media presence
• Answer phones and take messages effectively
Requirements:
• High school diploma or equivalent; additional qualifications in sales or marketing are advantageous
• Proven experience in a sales or customer service role
• Strong understanding of sales principles and customer service practices
• Proficiency in CRM software and Microsoft Office Suite
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to work effectively in a fast-paced, team-oriented environment
• Problem-solving abilities and a proactive approach to resolving issues
• Knowledge of sales techniques and strategies
• Detail-oriented with good numerical and analytical abilities
• Ability to maintain a positive and professional attitude towards customers and colleagues
• Familiarity with inventory management and order processing systems
• Adaptability to new technologies and tools used in the sales process
• Understanding of market trends and customer behaviors
• Flexibility to work occasional evenings and weekends as required by the sales team
Estimated Salary: £25,000 - £30,000 per annum, depending on experience.
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