Telecommunications Customer Support Agent

2 weeks ago


Raleigh, North Carolina, United States Accentuate Staffing Full time

Company Overview: Accentuate Staffing collaborates with a prominent player in the telecommunications industry, dedicated to delivering innovative hardware and software solutions.

Position Summary: The Customer Support Specialist plays a vital role in enhancing client satisfaction by addressing inquiries and resolving issues related to our advanced communication products.

Key Responsibilities:

  • Provide exceptional support to clients by answering questions and troubleshooting problems.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Document client interactions and feedback to improve service quality.
  • Assist in the development of user guides and training materials.

Qualifications:

  • Strong communication skills, both verbal and written.
  • Experience in customer service or technical support, preferably in telecommunications.
  • Ability to work independently and as part of a team.

This role is essential in supporting our mission to meet the evolving needs of organizations worldwide.



  • Raleigh, North Carolina, United States Accentuate Staffing Full time

    Company Overview: Accentuate Staffing collaborates with a prominent entity in the telecommunications industry, dedicated to delivering top-notch communication solutions. Position Summary: The Customer Support Specialist plays a crucial role in enhancing customer satisfaction by providing exceptional service and support. Key Responsibilities: Assist clients...


  • Raleigh, North Carolina, United States Accentuate Staffing Full time

    Company Overview: Accentuate Staffing collaborates with a prominent player in the telecommunications industry, dedicated to delivering top-notch hardware and software solutions. Position Summary: The Customer Support Specialist plays a crucial role in ensuring client satisfaction by addressing inquiries and resolving issues related to communication...


  • Raleigh, North Carolina, United States Delta Oaks Group Full time

    Job OverviewSummaryDelta Oaks Group is on the lookout for dedicated professionals to carry out inspection services for towers and foundations within the telecommunications sector. The role encompasses a variety of structural assessments, maintenance checks, and construction evaluations of telecommunication towers and their foundations. Experience in...


  • Raleigh, North Carolina, United States Delta Oaks Group Full time

    Job OverviewPosition SummaryDelta Oaks Group is on the lookout for dedicated professionals to carry out inspection services for towers and foundations within the telecommunications sector. The role encompasses a variety of structural, maintenance, construction, and foundation inspections. Experience or education related to collecting field data on...


  • Raleigh, North Carolina, United States Delta Oaks Group Full time

    Job OverviewPosition SummaryDelta Oaks Group is in search of dedicated professionals to conduct inspections of towers and foundations within the telecommunications sector. The role encompasses a variety of inspection services related to tower structures, maintenance, construction, and foundational assessments. Candidates with experience in collecting field...


  • Raleigh, North Carolina, United States Delta Oaks Group Full time

    Job OverviewThe individual will play a crucial role in supporting the execution of construction initiatives within the Telecommunications and Maintenance Division. Key responsibilities encompass assisting the tower supervisor in overseeing telecommunication tower projects, addressing technical challenges, and guiding field teams while ensuring adherence to...


  • Raleigh, North Carolina, United States Delta Oaks Group Full time

    Job OverviewThe individual will play a crucial role in supporting the execution of construction initiatives within the Telecommunications and Maintenance Division. Responsibilities include assisting the tower supervisor in the construction and upkeep of telecommunication towers, troubleshooting issues, and guiding field personnel while ensuring adherence to...


  • Raleigh, North Carolina, United States Delta Oaks Group Full time

    Job OverviewThe selected candidate will play a crucial role in supporting the execution of construction initiatives within the Telecommunications and Maintenance Division. Key responsibilities encompass aiding the tower supervisor in the construction and upkeep of telecommunication towers, diagnosing issues, and guiding field teams while ensuring adherence...


  • Raleigh, North Carolina, United States Delta Oaks Group Full time

    Job DescriptionOverviewDelta Oaks Group is seeking qualified candidates to perform inspection services for the Anchor Rod Corrosion Investigation and Protection Program within the telecommunications industry. The primary responsibilities involve assessing, ensuring safety, and maintaining the anchorage systems of telecommunication towers.Main...


  • Raleigh, North Carolina, United States Network Building & Consulting Full time

    Job SummaryWe are seeking a highly skilled Senior Project Engineer to join our team at Network Building & Consulting. As a Senior Project Engineer, you will play a key role in supporting our project teams with varying degrees of direct project responsibilities while maintaining an in-depth knowledgebase of the telecommunications site development process.Key...


  • Raleigh, North Carolina, United States Delta Oaks Group Full time

    Position OverviewThe selected candidate will oversee the execution of construction initiatives and lead a team of field personnel within the Telecommunications and Maintenance Division. Key responsibilities encompass project oversight, technical field assessments, problem-solving, rigging, and crew leadership, all while ensuring adherence to quality...


  • Raleigh, North Carolina, United States Ryan Villiger - State Farm Agent Full time

    Job Title: Sales and Service RepresentativeAs a Sales and Service Representative at Ryan Villiger - State Farm Agent, you will play a key role in helping customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.Key Responsibilities:Establish and maintain strong customer relationships through prompt, accurate, and...


  • Raleigh, North Carolina, United States FieldWorks LLC Full time

    Position OverviewFieldWorks, LLC is seeking dedicated individuals for the role of Customer Service Agent. This position involves engaging in both inbound and outbound communication to support employee recruitment efforts.Key Responsibilities:Organizing and scheduling virtual interviewsFacilitating online interviews with candidatesRecruiting canvassers for...


  • Raleigh, North Carolina, United States Puma Telecommunications Full time

    Overview:Puma Telecommunications is on the lookout for a talented and knowledgeable Systems Architect to enhance our team. In the role of Intermediate Systems Architect, you will engage directly with clients to design, implement, troubleshoot, and maintain essential IT frameworks that our clients depend on. Your expertise will be crucial in addressing...


  • Raleigh, North Carolina, United States Delta Oaks Group Full time

    Position OverviewThe selected candidate will oversee the execution of construction initiatives and lead a team of field personnel within the Telecommunications and Maintenance Division. Key responsibilities encompass project oversight, technical field assessments, problem-solving, rigging, and crew leadership, all while ensuring adherence to quality...


  • Raleigh, North Carolina, United States Delta Oaks Group Full time

    Position OverviewThe selected candidate will oversee the execution of construction initiatives and manage a team of field personnel within the Telecommunications and Maintenance Division. Key responsibilities encompass project oversight, technical field assessments, troubleshooting, rigging, and crew leadership, all while ensuring adherence to quality...


  • Raleigh, North Carolina, United States HNM Systems Full time

    About the RoleWe are seeking a seasoned Broadband Product Manager to join our team at HNM Systems, a leading Communication and Information Technology staffing and consulting firm. As a champion in this role, you will be the driving force behind the success of our assigned products throughout their entire lifecycle.Key ResponsibilitiesDevelop and Execute...


  • Raleigh, North Carolina, United States YMCA OF THE TRIANGLE AREA Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent at the YMCA of the Triangle Area. As a key member of our Customer Success Team, you will be responsible for providing exceptional service to our members, participants, and branch/camp team members.Key ResponsibilitiesCustomer Service: Answer...


  • Raleigh, North Carolina, United States DreamBox Learning Full time

    Client Support Specialist (Contract)at DreamBox LearningPosition Overview:The Client Support Specialist (Contract) plays a crucial role in providing assistance to both internal and external clients regarding product setup, user onboarding, and inquiries related to DreamBox software functionalities. This position is dedicated to ensuring a seamless onboarding...


  • Raleigh, North Carolina, United States DreamBox Learning Full time

    Client Support Specialist (Contract)at DreamBox LearningPosition Overview:The Client Support Specialist (Contract) plays a crucial role in assisting both internal and external clients with product setup, user onboarding, and inquiries related to DreamBox software features and functionalities. This position is dedicated to ensuring that the onboarding and...