Customer Support Specialist
4 days ago
At Brightree, we're seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities
• Provide timely and effective technical support to customers via phone, email, and chat
• Troubleshoot and resolve customer issues with Brightree software and related services
• Collaborate with customers to understand their needs and provide customized solutions
• Stay up-to-date with the latest Brightree software features and functionality
• Work closely with internal teams to resolve complex customer issues
Requirements
• Prior experience in software support or a related field
• Strong technical skills and ability to troubleshoot complex issues
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Proficiency in Microsoft products and Salesforce
What We Offer
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
How to Apply
If you're a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.
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