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Retail Operations Leader

2 months ago

Lowell, Arkansas, United States StorageMart | MMS Full time
Location: Self-storage facilities across the U.S.

About StorageMart:
StorageMart is recognized as the premier independent provider of self-storage solutions in North America and the U.K. Our family-owned business is dedicated to offering a clean, user-friendly, and service-oriented experience. We stand out in the retail sector due to our unwavering commitment to excellence.

Your Role:
As a Retail Operations Leader, you will play a crucial role in our business, ensuring that customers receive exceptional service while maintaining the highest standards for our properties. You will have the chance to enhance sales, oversee daily operations, and benefit from a competitive salary structure along with commission opportunities.

Key Responsibilities:
  • Provide outstanding customer service by assisting clients with their storage requirements.
  • Support both reservation and walk-in clients in securing storage units (no cold calling involved).
  • Boost sales by promoting and selling merchandise, moving supplies, and packaging materials.
  • Ensure the property is welcoming and safe for all customers.
  • Manage cash operations, including balancing cash registers and preparing financial deposits.
  • Maximize earnings through commission by helping clients discover the most suitable storage solutions.

Qualifications:
  • Experience in retail sales, hospitality, customer service, or casual dining.
  • Exceptional customer service skills with a proactive mindset.
  • Detail-oriented with strong organizational and time management skills.
  • Willingness to work outdoors, maintain cleanliness, and manage property upkeep.
  • Valid driver's license, vehicle, and insurance required (mileage reimbursed).
  • Reliable transportation and basic computer proficiency.
  • Physical capability to perform tasks such as lifting up to 50 pounds and navigating various property areas.

What We Offer:
  • Competitive hourly wage with bonus and commission potential.
  • Comprehensive benefits package including health insurance, retirement savings contributions, paid time off, and tuition reimbursement.
  • Flexible scheduling to promote a healthy work/life balance.
  • A supportive work environment with opportunities for professional growth and advancement.

Why Choose StorageMart?
At StorageMart, we are committed to maintaining the highest standards in self-storage. Our core values emphasize easy, clean, and service-focused experiences. Join our team and embark on a rewarding career with a company that values your contributions and fosters your professional development.