Event Support Staff

1 week ago


Bangor, Maine, United States AEG Full time

Position Overview:
As a vital member of the Guest Services Team, you will play a crucial role in enhancing the guest experience and creating unforgettable memories.

Role Responsibilities:
In this dynamic position, you will engage in various tasks across the venue, including:

  • Welcoming guests with a friendly demeanor and assisting with ticket scanning.
  • Providing exceptional customer service on the concourse and greeting attendees.
  • Guiding guests to their designated seating areas.
  • Monitoring your assigned section for safety and guest satisfaction.
  • Addressing guest inquiries and concerns in a professional manner.
  • Enforcing venue policies to ensure a secure environment for all.
  • Assisting guests with ADA accessible seating.
  • Managing crowd flow during events.
  • Checking identification for age verification regarding alcohol purchases.

Safety Awareness:
Familiarity with the arena's emergency evacuation procedures is essential to effectively assist guests in the event of an emergency.

Qualifications:
Preferred candidates will have experience in hospitality or entertainment settings and a genuine passion for helping others. Key attributes include:

  • Ability to stand for extended periods.
  • Maintaining a positive attitude in challenging situations.
  • Flexibility to work during various events, particularly on weekends.

Compensation:
This position offers an hourly wage of $15.50, along with benefits for part-time roles, including a 401(k) savings plan and matching contributions.


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