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Event Support Staff

2 months ago

Bangor, Maine, United States AEG Full time

Position Overview:
As a vital member of the Guest Services Team, you will play a crucial role in enhancing the visitor experience and creating memorable moments.

Key Responsibilities:
- Welcome attendees with a friendly demeanor and assist with ticket scanning for entry.
- Guide guests to their designated seating areas while ensuring a smooth flow of foot traffic.
- Remain vigilant and proactive in identifying potential safety hazards and reporting any incidents.
- Address guest inquiries and concerns in a professional manner, ensuring a positive atmosphere.
- Assist patrons in ADA accessible seating sections and enforce all venue policies to maintain a secure environment.
- Verify guest identification for age-restricted purchases.

Emergency Preparedness:
Be knowledgeable about the arena's emergency evacuation procedures to effectively assist guests in case of an emergency.

Qualifications:
- Previous experience in hospitality or entertainment settings is preferred.
- A passion for helping and interacting with people is essential.
- Ability to stand for extended periods while maintaining a positive attitude in challenging situations.

Schedule Flexibility:
Availability to work during most home basketball games, including weekends, is required.