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Customer Service Coordinator

2 months ago

Fremont, California, United States City of Fremont Full time
{"Job Title": "Customer Service Coordinator", "Job Summary": "We are seeking a highly skilled Customer Service Coordinator to join our Recreation Services team at the City of Fremont. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, while also assisting with administrative duties and supporting special events. If you have a passion for delivering outstanding service and are looking for a challenging and rewarding role, we encourage you to apply.", "Responsibilities": "

* Provide exceptional customer service to guests, responding to inquiries and resolving issues in a timely and professional manner
* Assist with administrative duties, including data entry, filing, and record-keeping
* Support special events, including setup, execution, and teardown
* Maintain a high level of confidentiality and discretion when handling sensitive information
* Collaborate with team members to achieve departmental goals and objectives

", "Requirements": "

* High school diploma or equivalent required; associate's or bachelor's degree preferred
* One year of experience in customer service or a related field
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing priorities
* Reliable transportation and a valid driver's license

", "What We Offer": "

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

"}