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Bilingual Medical Office Coordinator

2 months ago

Conroe, Texas, United States Affiliates of Family Medicine Full time
Job Summary

Affiliates of Family Medicine is seeking a highly skilled and experienced Bilingual Medical Office Coordinator to join their team. As a key member of the medical staff, this individual will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Patient Greeting and Communication: Greet patients in a friendly and professional manner, ensuring a positive experience from the moment they arrive.
  • Phone and Email Management: Answer and direct phone calls, respond to emails, and manage patient correspondence in a timely and efficient manner.
  • Electronic Medical Records (EMR) Management: Accurately and efficiently manage patient records, including scheduling appointments, updating medical histories, and maintaining confidentiality.
  • Insurance Verification and Billing: Verify patient insurance coverage, process claims, and manage billing and payment procedures.
  • Facility Maintenance and Organization: Maintain a clean and organized workspace, ensuring a safe and healthy environment for patients and staff.
Requirements
  • Bilingual Skills: Fluency in English and Spanish is required, with excellent communication and interpersonal skills.
  • Administrative Experience: A minimum of 2 years of experience in a medical office setting, with a strong understanding of medical terminology and procedures.
  • Technical Skills: Proficiency in electronic medical records (EMR) systems, Microsoft Office, and other relevant software applications.
  • Teamwork and Adaptability: Ability to work effectively in a fast-paced environment, prioritizing tasks and adapting to changing circumstances.