Office Coordinator

1 day ago


Conroe, Texas, United States CommonSpirit Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Assistant to join our team at CommonSpirit Health. As an Office Assistant, you will play a critical role in ensuring the smooth operation of our front office processes, providing exceptional patient care, and supporting our clinical teams.

Key Responsibilities
  • Perform patient check-in and check-out processes, ensuring accurate and efficient completion of all necessary paperwork and documentation.
  • Manage patient medical records, including copying, scanning, and filing documents in the electronic medical record system.
  • Collect patient responsibility payments and respond to routine patient insurance and billing inquiries.
  • Coordinate scheduling with practitioners' schedules to ensure proper coverage of patient appointments and out-of-office calls.
  • Retrieve, file, and maintain charts and medical record documentation according to office protocol.
  • Communicate requests and provide medical information to and from patient care providers in accordance with HIPAA and all policies and procedures.
  • Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications.
Requirements
  • High school diploma or equivalent required.
  • 2 years related experience in a healthcare environment preferred.
  • Proficient with Microsoft Office software.
  • Knowledge of HIPAA, federal and state regulatory requirements.
  • Ability to file and maintain patient records and reports in the Electronic Medical Records system.
  • Strong customer service and communication skills.
  • High level of professionalism and a strong work ethic.

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