Senior IT Support Consultant

3 days ago


Palo Alto, California, United States Hireio, Inc. Full time
Job Title: Senior IT Support Consultant

We are seeking a highly skilled Senior IT Support Consultant to join our team at Hireio, Inc. The ideal candidate will have a deep understanding of Microsoft Office 365, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.

Key Responsibilities:
  • Design and implement Microsoft Office 365 solutions to meet the needs of our organization.
  • Administer and manage Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
  • Monitor and optimize Office 365 performance and usage to ensure optimal user experience.
  • Implement and manage Office 365 security measures to protect our organization's data and systems.
  • Provide advanced support for Office 365-related issues and collaborate with IT support teams to ensure efficient resolution of user issues.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum of 5 years of experience with Microsoft Office 365 administration and support.
  • In-depth knowledge of Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
  • Experience with Office 365 migration tools and processes.
  • Strong understanding of Office 365 security and compliance features.
  • Proficiency in PowerShell scripting for Office 365 administration.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.

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