Business Application Support Specialist

3 weeks ago


Springfield, Illinois, United States Springfield Clinic Full time

Job Summary

The Springfield Clinic is seeking a highly skilled Business Application Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical and functional support for all business applications utilized by the Clinic.

Key Responsibilities

  • Monitor, analyze, and troubleshoot business applications to ensure optimal performance.
  • Provide technical support to end-users, including troubleshooting connectivity issues and resolving software problems.
  • Develop and maintain problem tracking systems to document solutions and procedures.
  • Stay up-to-date on new technology and functionality available in the market to improve efficiency and business processes.
  • Collaborate with multiple stakeholders to resolve problems and improve business processes.

Requirements

  • Associate degree in a technical or business field or equivalent work experience.
  • Experience with Oracle HRIS and Financials, PeopleSoft Payroll, and other similar applications.
  • Excellent knowledge of Oracle HRIS/Financials, PeopleSoft Application Designer, and overall technical skills on the PeopleSoft 9.1 Development platform.
  • Ability to work in a team-oriented environment and communicate effectively with peers and superiors.

Working Environment

  • Normal office environment, sitting 90% of the time.
  • Ability to lift, move, or carry equipment or supplies weighing up to 45 lbs.

PHI/Privacy Level

HIPAA1



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