SAP HCM Business System Analyst

4 days ago

Savannah, Georgia, United States Hyundai Autoever America Full time
Job Description

As a SAP HCM Business System Analyst at Hyundai Autoever America, you will lead HCM solutions for the company. You will support business systems like Human Resources, SAP Finance and Costing, Payroll, and collaborate with Korea HQ to enhance and implement HCM best practices.

This role requires a deep understanding of SAP HCM and the ability to communicate and coordinate with various stakeholders effectively. You will be responsible for assessing, estimating, supporting, and managing the effective and efficient delivery of the functional aspects of SAP projects, enhancements, and service delivery (break/fix) across all HAEA-AM-supported instances.

You will be accountable for the ERP project, enhancement assessment, and execution, including service delivery (break/fix) on our CBU's SAP ERP instance. As the key person for CBU businesses where HAEA-AM supports CBU's SAP environments, you will work day-to-day with SAP users and business partners in the sites within the scope of the role.

You will collaborate with other team members to ensure that enhancements are delivered, leveraging the global resource pool cost-effectively without negatively impacting quality, and providing support in resolving service delivery matters and ensuring SLAs for service are met.

This position requires access to detailed and confidential information of all types (financial, payroll, etc.).

Essential Functions:
  1. Takes the lead role in assisting with the business case, planning and monitoring, eliciting requirements, requirements organization, translating and simplifying requirements, requirements management and communication, and requirements analysis.
  2. Along with other team members, oversees incident management, checking and solving customizing issues, bug fixing, investigation of escalated problems, monitoring of interfaces and replications, enhancement management, analysis and application implementation, improvements, writing general as well as detailed, functional specifications, integration tests, and business support for UAT, the application documentation, contribution to workload estimations.
  3. Keeps a general overview of the solution's architecture and evolution and is accessible for all matters in the functional domain of SAP HCM.
  4. Stays updated with technical developments and evolutions in SAP HCM.
  5. Performs a fit-gap analysis for business requirements and delivers solutions in line with standard SAP.
  6. Decomposes high-level information into details and can animate workshops with end-users and business representatives.
  7. Distinguishes requests from the underlying business needs.
  8. Maintains a regular physical presence close to business interlocutors and key users to assist them in the development and daily management of their applications.
  9. Respects the operating procedures and methodology effective within HAEA-AM.
  10. Respects working in collaboration with external partners according to the HAEA IT model.
  11. Supports HQ teams in the maintenance of the SAP solution and its evolution in line with the requirements of our CBU.
  12. On-call support.
  13. Performs other duties as assigned.
Scope Indicators:

Your role is crucial in ensuring the SAP HCM system's smooth functioning and supporting the organization's financial consolidation and management processes. To effectively measure and evaluate your performance, it is essential to establish a set of key indicators that reflect the scope of your responsibilities and the desired outcomes. Here are some indicators that can help you gauge your success in this role:

  1. System Stability
  2. Issue Resolution Time
  3. Data Accuracy
  4. Process Efficiency
  5. Compliance and Governance
  6. User Training and Support
  7. Stakeholder Satisfaction
  8. Continuous Improvement Initiatives
  9. Documentation and Knowledge Management
  10. Team Collaboration and Leadership

By monitoring these indicators, you can assess your performance as a SAP HCM Business Analyst and identify areas for improvement. Regularly review and analyze these indicators to drive continuous improvement, enhance system performance, and contribute to the organization's financial management goals.

Required Skills / Education:

Education:

Bachelor's Degree in computer science, Business Analytics, Statistics, Mathematics, Engineering, or a related field.

Related Work Experience (Yrs.)

At least 7 years of hands-on configuration, development, or support of SAP FI/CO and/or Human Capital Management (HCM) area.

Notable work experience in supporting U.S. Payroll (ADP being a +).

Minimum of 7 years of ERP Project Execution/management experience.

Minimum 3 complete life cycle SAP implementation experience.

Experience in Repetitive and Discrete Manufacturing environment.

Preferred experience in the Automotive industry.

Skills/Knowledge

Ability to set expectations, explain and champion detailed technical concepts to peers, management, and business partners.

Ability to translate details into specific tasks needed to accomplish a task or solve a problem.

Excellent customer service skills required.

Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

Proven ability to work creatively and analytically in a problem-solving complex environment.

Proven ability to navigate the technology environment and work effectively with multiple groups around the globe.

Strong negotiation/persuasion and analytical skills.

Ability to communicate and manage in a matrix organization with multiple business partners and IT colleagues on a remote basis.

Must have the ability to question the status quo.

Certifications (Required/Preferred)

  • SAP, FICO, HR or similar certification preferred

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