SAP HCM Business System Analyst
1 month ago
SAP HCM Business System Analyst Role
The SAP HCM Business System Analyst is a critical position within Hyundai Autoever America, responsible for leading HCM solutions for the company's manufacturing operations. This role requires a deep understanding of SAP HCM and the ability to communicate and coordinate with various stakeholders effectively.
Key Responsibilities:
- Assess, estimate, support, and manage the effective and efficient delivery of functional aspects of SAP projects, enhancements, and service delivery (break/fix) across all HAEA-AM-supported instances.
- Collaborate with other team members to ensure that enhancements are delivered, leveraging the global resource pool cost-effectively without negatively impacting quality, and providing support in resolving service delivery matters and ensuring SLAs for service are met.
- Oversee incident management, checking and solving customizing issues, bug fixing, investigation of escalated problems, monitoring of interfaces and replications, enhancement management, analysis and application implementation, improvements, writing general as well as detailed, functional specifications, integration tests, and business support for UAT, the application documentation, contribution to workload estimations.
- Stay updated with technical developments and evolutions in SAP HCM.
- Perform a fit-gap analysis for business requirements and deliver solutions in line with standard SAP.
- Maintain a regular physical presence close to business interlocutors and key users to assist them in the development and daily management of their applications.
- Respect the operating procedures and methodology effective within HAEA-AM.
- Support HQ teams in the maintenance of the SAP solution and its evolution in line with the requirements of our CBU.
- On-call support.
Scope Indicators:
To effectively measure and evaluate your performance, it is essential to establish a set of key indicators that reflect the scope of your responsibilities and the desired outcomes. Here are some indicators that can help you gauge your success in this role:
- System Stability
- Issue Resolution Time
- Data Accuracy
- Process Efficiency
- Compliance and Governance
- User Training and Support
- Stakeholder Satisfaction
- Continuous Improvement Initiatives
- Documentation and Knowledge Management
- Team Collaboration and Leadership
Required Skills / Education:
Education:
Bachelor's Degree in computer science, Business Analytics, Statistics, Mathematics, Engineering, or a related field.
Related Work Experience (Yrs.)
At least 7+ years of hands-on configuration, development, or support of SAP HCM area.
Skills/Knowledge
Ability to set expectations, explain and champion detailed technical concepts to peers, management, and business partners.
Ability to translate details into specific tasks needed to accomplish a task or solve a problem.
Excellent customer service skills required.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Proven ability to work creatively and analytically in a problem-solving complex environment.
Proven ability to navigate the technology environment and work effectively with multiple groups around the globe.
Strong negotiation/persuasion and analytical skills.
Ability to communicate and manage in a matrix organization with multiple business partners and IT colleagues on a remote basis.
Must have the ability to question the status quo.
Certifications (Required/Preferred)
SAP HCM, SuccessFactors or similar certification preferred.
Salary Range: $75,880 to $108,500 per year.
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