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Facilities Operations Coordinator

2 months ago

Hollywood, Florida, United States BrightStar Credit Union Full time
Job Overview

At BrightStar Credit Union, we are dedicated to fostering a diverse workplace where every individual can thrive and feel a sense of community. Our mission is to empower our team members in their professional journeys, enabling them to achieve their highest potential. We pride ourselves on a vibrant, dynamic, and service-focused environment that promotes collaboration and engagement.

What We Provide:

  • Comprehensive Medical, Dental, and Vision Coverage
  • 401K Retirement Plan with Employer Matching
  • Tuition Assistance Program
  • Additional Benefits
  • Employee Engagement Initiatives
  • Wellness Center and Fitness Facilities
  • Company-Funded Life Insurance
  • Health Savings Account with Employer Contributions

This role serves as the primary contact for the maintenance, safety, and security of all credit union facilities. The position requires physical presence at various locations, conducting on-site evaluations, and ensuring operational efficiency across the organization.

Key Responsibilities:

  • Oversee the maintenance and cleanliness of all credit union facilities, ensuring they are safe and fully functional.
  • Conduct thorough inspections of facilities and equipment to identify necessary repairs and services.
  • Execute both emergency and routine repairs on buildings and systems.
  • Manage emergency safety systems and equipment, including exit lighting and smoke detectors.
  • Oversee landscaping and grounds maintenance.
  • Maintain the fleet of credit union vehicles.
  • Perform regular assessments of facilities and security to uphold safety and operational standards.
  • Coordinate with external vendors and contractors for repairs and renovations, as well as manage the procurement of supplies and equipment.
  • Maintain an inventory of supplies and equipment to ensure efficient operations.
  • Handle courier duties, ensuring timely delivery of mail and documents between locations.
  • Assist in vendor management for seamless operational processes.
  • Respond promptly to facility-related issues or emergencies to minimize disruption.
  • Keep accurate records and documentation regarding facilities, courier activities, and procurement.
  • Collaborate with various departments to ensure cohesive operations across all credit union locations.
  • Be available for on-call emergency situations.
  • Perform additional duties as assigned.
  • Stay informed about B.S.A. Compliance training requirements.

Performance Metrics:

  • Deliver exceptional service to both internal and external members, adhering to our service standards.
  • Respond to issues with urgency and precision, keeping all stakeholders informed.
  • Proactively evaluate each location to maintain the highest standards of image, security, and safety for staff and members.

Qualifications:

Experience: A minimum of two years in a related field.

Education: At least a high school diploma or GED.

Interpersonal Skills: This role involves interaction with colleagues and external contacts, requiring effective communication and courteous service.

Additional Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential. Candidates should possess a friendly demeanor, clear communication skills, and the ability to work independently.

Compliance:

Employees are expected to adhere to the credit union's compliance with the Bank Secrecy Act and anti-money laundering regulations. Training in B.S.A. and O.F.A.C. must be completed annually as provided by the Training and Compliance Department.

  • Maintain a thorough understanding of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act.

Physical Requirements:

The physical demands outlined here represent the requirements necessary to perform the essential functions of this position successfully. Reasonable accommodations may be made for individuals with disabilities. Duties may involve sitting, using hands for manipulation, and effective communication. The role may also require walking, reaching, standing, stooping, kneeling, or crouching, with occasional lifting of up to 10 pounds. Specific vision abilities required include close vision and the ability to adjust focus.

Work Environment:

The characteristics of the work environment described here represent those encountered while performing the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

BrightStar Credit Union is an Equal Opportunity Employer and maintains a Drug-Free Workplace.