Sales Associate

9 hours ago

Fridley, Minnesota, United States Duluth Trading Company Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Duluth Trading Company. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our store.

Key Responsibilities
  • Develop a comprehensive understanding of our products and services to provide solution-oriented, friendly service to customers.
  • Personally demonstrate a high level of service and engagement and set expectations for the team.
  • Manage floor coverage to engage the customer and drive the Duluth experience.
  • Ensure that customer profile information is accurately recorded.
  • Respond proactively, provide positive resolutions to customer concerns and be empowered to make decisions.
  • Maintain merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging.
  • Effectively set up sales and promotions with proper signing and communication.
  • Execute and supervise the handling of merchandise receipts and transfers quickly and accurately.
  • Ensure company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
  • Provide clear and consistent feedback to employees on a regular basis.
  • Adhere to all company guidelines, policies and programs and sets a positive example.
  • Understand, execute and train all cash-handling and reporting functions.
  • Process all register functions and ensure they are followed in the store.
  • Ensure the store is secured and respond to any alarms as directed.
  • Ensure the safety of employees and customers and communicate concerns to Store Manager or Assistant Store Manager.
Requirements
  • High school diploma or equivalent.
  • Retail experience is preferred but not necessary.
  • Customer Centric.
  • Takes pride in a job well done and shows ownership in the store.
  • Operates with integrity and trust.
  • Excellent communicator and listener.
  • Collaborates and functions as part of a team.
  • Performs other duties as directed.
Environmental Factors
  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting – below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from degrees – especially in our stock room areas.
  • Use of a computer up to 60 % of the time throughout the day.
Benefits
  • Medical insurance, dental insurance, vision insurance, employer-paid life insurance, employer HSA contribution, flex spending accounts, 401K program with company match, employee stock purchase plan, 12-week paid parental leave, 5 paid bereavement days, 9 paid holidays per year, paid short-term and long-term disability, 40% employee merchandise discount.
Compensation

$22.87/hour. Compensation is based on several factors including but not limited to education, work experience, certifications, federal, state and local minimum wage requirements, etc.

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