Insurance Account Manager

1 day ago


Birmingham AL USA, United States TIH Insurance Full time
Job Title: Insurance Account Manager

We are seeking an experienced Insurance Account Manager to join our team at TIH Insurance. As an Insurance Account Manager, you will be responsible for building and maintaining key client and carrier relationships, providing exceptional customer service, and driving business growth.

Key Responsibilities:
  • Build and maintain strong relationships with clients and carriers to ensure excellent customer service and drive business growth.
  • Assist clients with service questions related to administration, billing, claims issues, and problem-solving.
  • Work with producers and marketing account executives to monitor and manage the renewal process for assigned clients.
  • Coordinate meetings with clients and/or producers to present renewals and supporting documents.
  • Prepare marketing information and provide required information to marketing personnel.
  • Schedule and conduct team meetings in coordination with marketing account executives or producers.
  • Prepare and deliver all applicable forms to clients.
  • Stay up-to-date with industry developments and legislative changes to provide expert advice to clients.
Requirements:
  • Bachelor's degree or equivalent education and related training.
  • Two years of relevant insurance industry experience.
  • Appropriate insurance licenses.
  • Strong client relations skills, including excellent communication skills and service orientation.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office Suite.
  • Ability to travel, occasionally overnight.
Preferred Qualifications:
  • Advanced degree.
  • Certification in the field of endeavor.
  • Experience with Requests for Proposal.
Benefits:

TIH Insurance offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401(k) plan. Teammates also receive paid time off, sick leave, and holidays. Depending on the position and division, this job may also be eligible for TIH's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

TIH supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.



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