Sales Associate Expert

3 days ago


Jacksonville, Florida, United States Rack Room Shoes Full time
About Rack Room Shoes

Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private labels. Our goal is to provide exceptional customer service and quality products that meet the needs of our customers.

Job Summary

We are seeking an experienced Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining store appearance, and meeting sales goals.

Key Responsibilities
  • Deliver exceptional customer service by being aware of company service standards and promoting them to customers.
  • Maintain awareness of all current sales promotions and merchandise presentation.
  • Control cash and maintain accuracy of sales transactions.
  • Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure.

You will also be responsible for:

  • Create an excellent shopping experience for our customers.
  • Promote company rewards program and other business initiatives.
  • Maintain cleanliness and organization of all areas within the store.
  • Develop and maintain necessary product knowledge and fitting skills.
  • Maintain an awareness of Loss Prevention concerns involving customers and staff members.
  • Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.

When performing cashier functions, all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.

Requirements
  • Basic communication (both verbal and non-verbal), organization, and math skills.
  • Experience in retail sales, preferably specialty retail or footwear.
  • Basic knowledge of policies and procedures.
  • Basic visual merchandising skills and understanding of Store Presentation Standards.

The estimated salary for this position is $35,000-$45,000 per year, depending on location and experience.


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