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Customer Service Representative

2 months ago

Albany, New York, United States Zebra Technologies Full time

Job Summary:

Zebra Technologies is seeking a highly motivated and customer-focused Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and support to customers
  • Escalate complex issues to senior representatives as needed
  • Document customer interactions and concerns
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong customer service skills
  • Basic computer skills and knowledge of Microsoft Office

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Zebra Technologies:

Zebra Technologies is a leading provider of enterprise-level technology solutions. We are committed to delivering exceptional customer service and support to our clients. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.