Front Desk Agent

4 weeks ago


Garden City, New York, United States GC Lodging LLC Full time
Job Summary

We are seeking a skilled Front Desk Agent to join our team at GC Lodging LLC. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience.

Responsibilities
  • Register guests and manage reservations
  • Provide information about hotel amenities and services
  • Respond to guest inquiries and resolve issues in a timely manner
  • Liaise with housekeeping staff to ensure rooms are clean and tidy
  • Confirm group reservations and arrange personalized services for VIP guests
Requirements
  • Previous experience as a Front Desk Agent or Receptionist
  • Excellent communication and organizational skills
  • Ability to work effectively in a fast-paced environment
  • Experience with hotel reservations software is a plus


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