Front Desk Ambassador

2 hours ago


Jersey City, New Jersey, United States Holiday Inn Express JC Full time

Be the Face of Our Hotel

As a Front Desk Agent at Holiday Inn Express JC, you'll be the first point of contact for our guests, setting the tone for their entire stay. Your warm welcome and exceptional service will make our guests feel valued and appreciated.

Your Key Responsibilities

  • Provide personalized check-in and check-out experiences
  • Anticipate and meet guests' needs, ensuring a seamless stay
  • Handle cash and credit transactions with accuracy and efficiency
  • Manage guest bookings, up-selling opportunities, and provide local insights
  • Stay organized and adapt to changing situations, ensuring a smooth operation

What We're Looking For

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic math skills and proficiency in using technology
  • Flexibility to work varied shifts, including nights, weekends, and holidays
  • High school diploma or equivalent, with a college degree a plus

What We Offer

We provide a competitive salary, benefits, and opportunities for growth and development. As a member of our team, you'll be part of a global family that values trust, support, and diversity. If you're passionate about delivering exceptional guest experiences, we want to hear from you


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