Front Desk Representative

2 days ago


Jersey City, New Jersey, United States Bergen Hudson Ent LLC Full time
Job Opportunity

We are seeking a highly organized and friendly Front Desk Associate to provide exceptional customer service and support to our clients. As the first point of contact, you will be responsible for greeting guests, directing them appropriately, answering phone calls, and maintaining the front desk area.

Key Responsibilities
  • Welcome guests and prospective members with a warm and welcoming demeanor
  • Respond to inquiries in-person, over the phone, and via email with professionalism and courtesy
  • Maintain a clean and organized lobby and front desk area, ensuring a positive and efficient experience for our clients
  • Accurately record client information and process payments with attention to detail
  • Schedule appointments and manage incoming and outgoing calls with ease
Requirements
  • A friendly and professional disposition, with a passion for delivering exceptional customer service
  • Excellent communication skills, both verbal and written, with the ability to multitask and thrive in a fast-paced environment
  • Familiarity with computers, spreadsheets, and scheduling software, with a willingness to learn and adapt
  • A strong work ethic and ability to work independently with minimal supervision


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