Automotive Service Advisor with European Experience
2 days ago
We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at AAA Northern California, Nevada & Utah. As a Service Advisor, you will play a critical role in delivering exceptional service to our members, ensuring their vehicles are repaired and maintained to the highest standards.
Key Responsibilities:- Deliver outstanding member experience by providing courteous service, clearly explaining services and charges, and ensuring accurate completion of timelines.
- Schedule work, prepare estimates, order parts, and coordinate other service activities to ensure seamless workflow.
- Accurately document repairs, diagnostic, and maintenance work into our shop management system.
- Source and estimate all needed parts for repairs to customer vehicles.
- Suggest repairs for safety and improved performance, and help prioritize for customers based on importance.
- Perform minimal record keeping and other administrative functions required to support the business.
- 3-5 years industry experience in auto repair, with service advisor experience preferred.
- Automotive Service Excellence certification desired.
- Strong interpersonal and customer service abilities.
- Highly proficient verbal and written communication skills in English.
- Knowledge of shop management and/or estimating software.
- Knowledge of parts sourcing and use of online vendor catalogs.
- Strong math and computer skills with experience using software applications, including word processing, spreadsheets, browsers, and email.
We offer a competitive salary, plus incentives that can earn employees between $2,300 - $33,000 annually, contingent on performance. Our team members enjoy a collaborative environment, paid holidays, medical, dental, vision, wellness program, and more.
We value your contribution to providing exceptional service to our members and look forward to welcoming you to our team
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El Dorado Hills, California, United States AAA Northern California, Nevada & Utah Full timeJob Summary:We are seeking a highly skilled Automotive Service Advisor with European experience to join our team at AAA Northern California, Nevada & Utah. As a Service Advisor, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our repair services.Key Responsibilities:Interact with customers to...
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El Dorado Hills, California, United States AAA Northern California, Nevada & Utah Full timeJob SummaryWe are seeking a highly skilled Automotive Service Advisor to join our team at AAA Northern California, Nevada & Utah. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesCustomer Service: Provide outstanding...
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El Dorado Hills, California, United States AAA Northern California, Nevada & Utah Full timeJob OverviewWe're seeking a highly skilled and customer-focused Service Advisor to join our team at AAA Northern California, Nevada & Utah. As a Service Advisor, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesProvide outstanding customer service,...
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El Dorado Hills, California, United States AAA Northern California, Nevada & Utah Full timeJob DescriptionWe're seeking a highly skilled Service Advisor to join our team at AAA Northern California, Nevada & Utah. As a Service Advisor, you will play a critical role in delivering an outstanding member experience and facilitating the workflow of technicians.Why Work For Us?We offer a competitive compensation package, including a guaranteed base pay...
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El Dorado Hills, California, United States AAA Northern California, Nevada & Utah Full timeJob SummaryWe are seeking a highly skilled Service Advisor to join our team at AAA Northern California, Nevada & Utah. As a Service Advisor, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesProvide outstanding customer service, ensuring that members' needs...
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El Dorado Hills, California, United States AAA Northern California, Nevada & Utah Full time{"title": "Service Advisor", "description": "**About the Role**We are seeking a highly skilled Service Advisor to join our team at AAA Northern California, Nevada & Utah. As a Service Advisor, you will play a critical role in delivering an outstanding member experience and facilitating the workflow of technicians.**Key Responsibilities*** Interact with...
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