Plumbing Dispatch Coordinator
7 days ago
Overview of Plumbing Solutions of Idaho
">We have been recognized as a trusted name in-home services with over 19+ years of service to our community. Our goal is to provide exceptional customer service and maintain a high standard for ourselves.
">Job Description
">In this role, you will be responsible for maintaining our plumbing technicians' schedule by booking incoming calls and scheduling outbound calls. You will prioritize calls based on job type urgency and ensure timely resolution of customer issues. You will also build sustainable relationships and trust with our customers through open and friendly communication.
">Responsibilities
">- ">
- Maintain the plumbing technicians' schedule by booking incoming calls and scheduling outbound calls">
- Prioritize calls based on job type urgency">
- Handle customer objections and resolve issues in a timely manner">
- Build sustainable relationships and trust with our customers through open and friendly communication">
- Familiarity with customer relationship management (CRM) systems">
We offer a competitive wage of $17-$20 per hour, along with excellent benefits and perks, including health insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, an employee assistance program (EAP), paid time off (PTO), holidays, vacations, paid day off for your birthday, and bonus incentives.
">Work Schedule
">This full-time position works Monday - Friday, 8 AM - 5 PM, located in Meridian, ID 83642.
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