Customer Service Specialist
5 months ago
This exciting role gives you the opportunity to be the most important part of the customers five-star experience. You will be the hero while scheduling calls and working with Technicians to make sure both are set up for success. We know this job is important for the business, the most important part of the business There's no better company in the valley to work for which is why people come looking for a job, and end up staying for a career
Responsibilities:
- You will have the opportunity to work with AMAZING clients every day, scheduling service calls, maintenance appointments, issuing purchase orders, maximizing the job board and being the Technicians biggest cheerleader. We deliver 5-star Customer Service on every call and it starts with you
- You will have the opportunity to learn about the trades and have advancement opportunities as the company grows. The more you learn, the more opportunities you will have.
- Promote the company, employees, the brand and the trades Win-Win-Win-Win
- Responsible for making outbound calls giving reminders of upcoming appointments, scheduling maintenance calls, status updates, happy calls and follow up sales as needed. An opportunity to make bonuses and commissions on sales
- Listen to understand customer concerns when conflict happens while looking for a favorable solution.
- Coordinate with Service Team to Dispatch Technicians per skill level and location.
- All other duties as assigned.
- Prior customer service experience
- Basic clerical and prior data entry experience.
- Proficient with Microsoft Office, Excel, Word, Power Point; Service Titan experience a plus.
- Detail oriented and highly organized with exceptional follow-through abilities and problem-solving skills.
- Strong verbal and written communication.
- Ability to provide 5-star customer service through building trust, demonstrating empathy and creating relationships for life.
- Outstanding Team Player that blends well with all levels of the organization, vendors and customers who enjoys working in a fast-paced, goal-driven environment.
- High energy with a positive outlook. Mindset is key
- $18+ DOE
- Performance Bonuses
- Spiffs
- Inside Sales Commission Structure
- Medical, Dental and Vision Insurance (Medical Premiums paid @ 75% by Company)
- Paid vacation time off
- IRA match of 3% by company after probationary period
- On the job training, mentoring and coaching
- Opportunity to advance
- 6 paid holiday after probationary period
-
Customer Service Representative
4 weeks ago
Meridian, Idaho, United States Idaho Heating & Air and Idaho Geothermal Full timeCustomer Service SpecialistThe Opportunity:This exciting role gives you the chance to be the backbone of our customers' five-star experience. You will be the key to success while scheduling calls and working with Technicians to ensure both are set up for success. We know this job is crucial for the business, and we're looking for someone who shares our...
-
Customer Service Representative
4 weeks ago
Meridian, Mississippi, United States Idaho Central Credit Union Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Member Service Specialist to join our team at Idaho Central Credit Union. As a key member of our branch team, you will be responsible for providing exceptional service to our members, ensuring their financial needs are met, and helping them achieve their financial goals.Key...
-
Meridian, Idaho, United States The Human Bean Full timeAbout The Human BeanThe Human Bean is a drive-thru espresso stand that was established in Boise, Idaho in 2011. We have since grown to 12 locations across the Treasure Valley, including Downtown Boise, Meridian, Star, Nampa, and Caldwell. Our company has earned a reputation for providing exceptional customer service and high-quality ingredients.Job...
-
Client Service Specialist
1 month ago
Meridian, Idaho, United States Umpqua Bank Full timeAbout UsUmpqua Bank is a leading regional bank with a strong presence in the Pacific Northwest. With over 5,000 employees, we offer a wide range of banking services to customers across the nation. Our recent merger with Columbia Bank has enabled us to grow and expand our operations, with over $50B in assets under management.Job SummaryWe are seeking a Client...
-
Janitorial Services Specialist
3 weeks ago
Meridian, Idaho, United States ABM Industries Full timeJob Summary:The Janitorial Services Specialist is responsible for maintaining a clean and safe environment for our clients. This role involves cleaning and maintaining buildings, facilities, and equipment, as well as providing excellent customer service.Key Responsibilities:Clean and maintain building floors, including sweeping, mopping, and vacuumingClean...
-
Customer Service Representative
4 weeks ago
Meridian, Mississippi, United States Walmart Full timeJob Summary: As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring that customer orders are filled accurately and efficiently. You will work as part of the General Merchandise team to achieve sales goals and provide a positive shopping experience for customers.Key Responsibilities:Review customer...
-
Customer Service Ambassador
4 weeks ago
Meridian, Mississippi, United States Calypso Marketing, Inc Full timeJob OverviewWe are a leading sales and business development firm, representing top clients in the home improvement industry. Our goal is to enhance our clients' brand visibility and customer engagement. As the entry-level Customer Service Ambassador, you will collaborate with clients and customers to promote brand awareness and drive sales revenue. This role...
-
Customer Service Representative
1 month ago
Meridian, Idaho, United States Domino's Pizza LLC Full timeDomino's Pizza LLC - Job OpportunityAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a...
-
Customer Service Representative
4 weeks ago
Meridian, Mississippi, United States iQuor Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at iQuor in Meridian, MS. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone. Your primary goal will be to create a positive experience for each caller, addressing all...
-
Customer Service Representative
3 weeks ago
Meridian, Mississippi, United States Walmart Full timeJob Summary: As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring customer satisfaction. Your duties will include reviewing customer orders, locating and selecting merchandise on the salesfloor, and ensuring customer orders are filled accurately.Key Responsibilities:Review customer orders and locate...
-
Customer Service Ambassador
3 weeks ago
Meridian, Idaho, United States Tide Cleaners Full timeCustomer Service Representative Job SummaryThe Customer Service Representative is the face of Tide Cleaners, responsible for providing exceptional service to our customers and ensuring their satisfaction with our dry cleaning services. This individual will possess excellent communication and interpersonal skills, ensuring a positive experience for every...
-
Customer Service Liaison
4 weeks ago
Meridian, Mississippi, United States State Farm Insurance Full timeKey Responsibilities: Assist customers with their insurance needs Provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions Process policy changes, claims, and payments accurately and efficiently Maintain customer records and update information as necessary Collaborate with team members to ensure...
-
Customer Service Ambassador
1 month ago
Meridian, Idaho, United States Tide Cleaners Full timeCustomer Service RepresentativeAt Tide Cleaners, we're looking for a skilled Customer Service Representative to join our team. As the face of our company, you'll be responsible for providing exceptional service to our customers and ensuring their satisfaction with our dry cleaning services.Key Responsibilities:Greet customers in a friendly and professional...
-
Customer Service Associate
4 weeks ago
Meridian, Texas, United States State Farm Insurance Full timeCustomer Service Representative RoleAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, addressing their inquiries, complaints, and policy changes in a timely and professional manner.Key...
-
Customer Service Representative
3 weeks ago
Meridian, Idaho, United States Tide Cleaners Full timeJob OverviewWe are seeking a reliable and customer-focused Part-Time Customer Service Associate to join our team at Tide Cleaners.This role involves providing excellent service to our customers, handling drop-off and pick-up orders, and ensuring a smooth and efficient experience at our drop store.Key ResponsibilitiesGreet customers and assist with drop-off...
-
Customer Service Representative
4 weeks ago
Meridian, Mississippi, United States Tide Cleaners Full timeJob DescriptionAt Tide Cleaners, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our dry cleaning services.Key Responsibilities:Greet customers in a friendly and professional...
-
Customer Service Representative
4 weeks ago
Meridian, Mississippi, United States Winn-Dixie Full timeCustomer Service Role at Winn-DixieAs a valued member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers. Key responsibilities include: Greeting and assisting customers in a prompt, courteous, and friendly manner Maintaining a clean and organized store environment,...
-
Customer Service Ambassador
4 weeks ago
Meridian, Idaho, United States Resilient Enterprises, Inc. Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Resilient Enterprises, Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills.Key Responsibilities:Engage with customers to...
-
Automotive Service Consultant
3 weeks ago
Meridian, Idaho, United States Kendall Automotive Group Full time**About Us**Kendall Automotive Group is one of the largest family-owned and operated dealerships in the Pacific Northwest, serving the Treasure Valley and surrounding communities. With a rich history dating back to 1937, we pride ourselves on delivering an unrivaled customer experience through our highly motivated, knowledgeable, and caring team of...
-
Customer Service Representative
4 months ago
Meridian, United States Tide Cleaners Full timePosition: Customer Service Representative Hours: Full or Part Time available. Great for college students. Flexible hours. Store is open 7am-7pm Monday-Friday. Saturday 7-5pm. Closed Sunday Pay: $14-16 hourly plus bonus Job Summary: The CSR is responsible for providing exceptional service to our customers and ensuring their satisfaction with our dry cleaning...