Service Operations Coordinator
18 hours ago
The Ideal Candidate
We are looking for a highly motivated and detail-oriented Customer Service Representative to join our team at Wickstrom Plumbing Heating & Cooling. The ideal candidate will have excellent communication skills, be able to multitask, and possess a strong understanding of customer service principles.
Responsibilities
- Book leads and set service calls for all technicians.
- Contact customers with updates on job status from job start to finish.
- Maintain Service Agreements within the system.
- Maintain customer files and information flow between technicians and the office.
Requirements
- $25-$35 per hour salary
- High school diploma or equivalent
- Excellent communication skills
- Ability to multitask
- Strong understanding of customer service principles
About Our Company
Wickstrom Plumbing Heating & Cooling is a leading provider of plumbing and HVAC services in Idaho. We are committed to delivering exceptional service to our customers and creating a positive work environment for our employees.
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