Client Care Representative

5 months ago


Meridian, United States Benjamin Franklin Plumbing Full time

Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.

JOB SUMMARY

This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager.

JOB DUTIES

  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
  • Good communication with the client is essential Has a courteous and pleasant demeanor, whether on a phone call or not
  • Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
  • Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
  • Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls
MINIMUM REQUIREMENTS
  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Prior customer service experience preferred


Compensation: $18.00 - $20.00 per hour

Join the Benjamin Franklin Plumbing Team

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first How do we prove it? First things first.

  1. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
  2. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
  3. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more If you are serious about your career and want to learn from the best in the industry apply today


So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

  • Meridian, United States Toll Brothers Full time

    Toll Brothers, America's Luxury Home Builder, seeks a Construction Customer Care Representative to deliver quality warranty service to homeowners in Meridian, Idaho. What is the opportunity? The Customer Care Representative works closely with homeown Customer Care, Representative, Construction, Customer Service, Retail


  • Meridian, United States CBH Homes Full time

    Team CBH is growing! We are looking for a positive and professional Customer Care Representative to join our team. Are you highly organized and love helping people? Do you have a positive perspective and enjoy working in a fast-paced, dynamic environment? Are you interested in working at a company that was voted 1st in Best Places to Work in Idaho? If you...


  • Meridian, Idaho, United States Exclusive Client Full time

    About the PositionWe are seeking a highly skilled and dedicated Certified Nursing Assistant (CNA) to join our team at Exclusive Client. As a CNA, you will play a vital role in providing high-quality patient care in a home health setting.Key ResponsibilitiesProvide comprehensive care to clients, including assistance with daily living activities and vital sign...


  • Meridian, Idaho, United States HealthEcareers - Client Full time

    HealthEcareers - Client is seeking a travel nurse for a Med Surg position in Meridian, Idaho.About the JobJob Title: Travel Nurse RNSpecialty: Med SurgDiscipline: RNThe ideal candidate will have strong nursing skills and be able to work independently with minimal supervision. The shift is 12 hours, nights, and the pay package is based on 12 hour shifts and...


  • Meridian, Idaho, United States HealthEcareers - Client Full time

    Exciting Telemetry Nursing OpportunityWe are seeking a skilled and dedicated Registered Nurse with expertise in Telemetry to join our healthcare team as a travel nurse. This 13-week assignment will be located in Meridian, Idaho.Schedule: 36 hours per week, working 12-hour night shifts.Requirements:A minimum of 2 years of experience in Telemetry nursing.BLS...


  • Meridian, Idaho, United States HealthEcareers - Client Full time

    HealthEcareers - Client is seeking an experienced and skilled NICU Travel Nurse RN to join our team in Meridian, Idaho. This 13-week contract offers a unique opportunity to work in the Neonatal Intensive Care unit, providing exceptional care to critically ill newborns.Job SummaryWe are looking for a compassionate and dedicated nurse with expertise in...


  • Meridian, Idaho, United States Norco, Inc. Full time

    OverviewNorco, Inc. is a leading provider of medical supplies and equipment with over 80 branches across the western United States. We are seeking a customer-focused individual to join our Medical Resupply Department as a Customer Care Representative.


  • Meridian, Idaho, United States Exclusive Client Full time

    Job Title: Healthcare Support ProfessionalAbout the Opportunity: Exclusive Client is seeking a detail-oriented and caring Certified Nursing Assistant (CNA) to support our clients in their daily lives. As a CNA, you will have the opportunity to make a meaningful difference in the lives of others, while also advancing your own career.Responsibilities:Deliver...


  • Meridian, United States Manpower Inc Full time

    Our client, a leading healthcare provider, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Government Programs/Medicare Advantage customer service team supporting new plan members. The ideal candidate will have a high comfort level with receiving/making calls, previous experience...


  • Meridian, Idaho, United States HealthEcareers - Client Full time

    About the RoleSt. Luke's Health System is seeking a skilled Breast Cancer Care Navigator to join our multidisciplinary team in Meridian, Idaho.Job SummaryThis is a Part-Time (0.6 FTE) Nurse Navigator position that requires collaboration with breast surgeons, radiologists, oncologists, and other healthcare professionals to ensure seamless care for patients...


  • Meridian, Idaho, United States Exclusive Client Full time

    Job Title: Certified Nursing Assistant SpecialistAbout the Job: We are seeking a highly skilled Certified Nursing Assistant (CNA) to join our team at Exclusive Client. As a CNA, you will be responsible for providing exceptional care to our clients, working closely with our healthcare professionals to ensure the highest level of service.Key...


  • Meridian, Idaho, United States HealthEcareers - Client Full time

    Aureus Medical Group - Nursing is seeking a travel nurse RN ICU to fill a critical care registered nurse opportunity in Meridian, Idaho.Job OverviewThis ICU travel nursing position offers an exciting opportunity for a dedicated and compassionate registered nurse to provide high-quality patient care in a fast-paced environment. As a travel nurse with Aureus...


  • Meridian, Idaho, United States HealthEcareers - Client Full time

    About the JobWe are seeking a highly skilled Nurse Specialist to join our team in an Intensive Care Unit (ICU) setting in Meridian, Idaho.The ideal candidate will have at least 2 years of recent experience in NICU - Neonatal Intensive Care and possess excellent clinical skills, strong communication abilities, and a passion for delivering high-quality patient...


  • Meridian, United States VESTIS Full time

    Vestis - 1800 5th St [Customer Service Representative] As a Customer Service Representative Driver at Vestis, you'll: Safely operate a company step van in designated area to provide products & service to a variety of clients; Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Meet sales goals and promote overall...

  • Operating Room Nurse

    2 weeks ago


    Meridian, Idaho, United States Exclusive Client Full time

    Exciting Opportunity for an Operating Room NurseWe are seeking a highly skilled and experienced Operating Room Nurse to join our team at Exclusive Client in Meridian, ID.About the Role:This is a 13-week travel assignment with a competitive salary of $2158.00 per week.You will work as an Operating Room Nurse, providing high-quality patient care in a dynamic...


  • Meridian, Idaho, United States HealthEcareers - Client Full time

    HealthEcareers - ClientWe are seeking a dedicated and compassionate Registered Nurse to join our Inpatient Medical/Surgical team in Meridian, Idaho.About the RoleThis part-time position offers a healthy work/life balance by crafting a schedule that suits your individual needs and aligns seamlessly with the team's requirements.You will partner with our Unit...


  • Meridian, Idaho, United States Brown & Brown Insurance Full time

    Become a part of our dynamic team at Brown & Brown Insurance as a Personal Lines Insurance Representative.This role offers a competitive salary range of $42,000 - $58,000 per year, based on experience.**Overview:**In this position, you will provide top-notch customer service to clients by answering their inquiries, addressing their concerns, and finding...

  • Claims Representative

    3 weeks ago


    Meridian, United States Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...


  • Meridian, United States UniFirst Full time

    Join us for our Upcoming Hiring Event!Wednesday, December 11, 20248:00 AM - 4:00 PMLocation: SpringHill Suites Woodway Waco200 Colonnade Parkway, Woodway, TX 76712Walk-ins Welcome!Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase existing account sales in...


  • Meridian, United States Brown & Brown Insurance Full time

    Brown & Brown is seeking a Commercial Client Service Representative to join our growing team in Meridian, Idaho!Responsible for servicing client requests and questions. Provides prompt, efficient, high-quality service. Assists in the retention of existing accounts and quoting new business.WHAT YOU’LL DO:Servicing inbound calls, emails and daily...