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Corporate Operations Coordinator

2 months ago

Boise, Idaho, United States Northwest Real Estate Capital Corporation Full time
Job Description

Job Summary:

The Corporate Operations Coordinator serves as a key member of the Northwest Real Estate Capital Corporation team, responsible for the day-to-day management of various corporate activities. This role requires effective communication, problem-solving, and organizational skills to provide equitable service to applicants, residents, staff, and clients, protecting the company from discrimination claims.

Key Responsibilities:
  • Communication and Coordination: Effectively communicates with applicants, residents, staff, agencies, and advocates to ensure seamless operations.
  • Accommodation and Modification: Reviews and approves or denies housing-related reasonable accommodation and modification requests within established timeframes.
  • Criminal Appeals: Reviews and approves or denies housing criminal appeals within established timeframes.
  • Prevention and Compliance: Coordinates prevention efforts to avoid Section 504 and fair housing complaints, ensuring adherence to non-discrimination, Section 504, and fair housing policies and procedures.
  • Documentation and Reporting: Appropriately documents all interactions related to reasonable accommodation, modification, VAWA requests, and criminal appeals within established timeframes.
  • Customer Service: Manages position-relevant customer service requests and ensures timely and satisfactory completion.
  • Administrative Tasks: Manages Yardi Screening setup and screening policy allocation by property/program type, provides new hire training on reasonable accommodation, modification, VAWA, criminal appeals policies and processes, and Yardi Screening.
  • Regulatory Compliance: Adheres to all federal, state, and local fair housing laws and regulations.
Requirements:
  • Education: High school diploma or equivalent required; training in property management, real estate management, Section 504, fair housing, and/or an associate degree preferred.
  • Experience: 1-2 years of property management, hospitality, office management, or administrative experience; professional training may substitute for experience.
Work Environment:

Office/building environment with the ability to work remotely on specified days (subject to change at any time). We are also open to considering fully remote candidates who live outside the Boise area, provided they meet the required experience and education qualifications.

Travel Requirements:

Limited; required to attend biennial company conference and may be required to attend other periodic training events out of town.