Front Office Manager

4 days ago


Stuart, Florida, United States Concord Hospitality Full time
Job Title: Front Office Manager

We are seeking a highly skilled and experienced Front Office Manager to join our team at Concord Hospitality. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest service and product quality standards are met.

Key Responsibilities:
  • Lead and manage the front desk operations, ensuring seamless check-in and check-out processes.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with the General Manager and Sales Manager to drive revenue growth and increase sales.
  • Manage human resources functions, including recruiting, selection, training, and performance evaluation.
  • Ensure compliance with local and federal laws and regulations.
  • Develop and maintain a positive and cooperative work environment.
Requirements:
  • Minimum 2 years of experience in hotel operations, preferably in a management role.
  • Proven track record of delivering exceptional guest service and product quality standards.
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of hotel operations software and systems.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Discounted room rates at Concord managed hotels.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.


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