Front Desk Service Representative
1 day ago
We are seeking a skilled Front Desk Agent to provide exceptional service to our guests. The ideal candidate will have excellent communication skills, a strong focus on customer satisfaction, and the ability to work in a fast-paced environment.
Job Summary:The Front Desk Agent is responsible for greeting guests, registering them to the hotel, assigning rooms, and processing transactions. This role requires a high level of attention to detail, organizational skills, and the ability to work well under pressure.
Key Responsibilities:- Greet guests upon arrival and check-in
- Register guests to the hotel, verifying reservation information and credit details
- Assign rooms and handle any room changes or issues
- Process transactions, including payments and deposits
- Respond to guest requests and resolve any complaints promptly
- High school diploma or equivalent
- Previous customer service experience
- Excellent verbal communication skills
- Strong organizational and time management skills
- Ability to work a flexible schedule, including nights, weekends, and holidays
- 401k after 90 days with company match
- Medical, dental, and vision insurance
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Paid Time Off policy
- Northwood Hospitality Discounts
Estimated salary: $25,000 - $35,000 per year, depending on experience.
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Front Desk Customer Service Representative
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Front Desk Associate
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Front Desk Representative
2 weeks ago
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Front Desk Professional
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Hotel Front Desk Supervisor Lead
3 weeks ago
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Customer Service Representative
18 hours ago
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Hotel Front Desk Associate
1 day ago
Charleston, West Virginia, United States Courtyard Charleston Historic Full timeJob Summary:We are seeking a skilled Front Desk Agent to join our team at the Courtyard Charleston Historic District. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.The ideal candidate will have excellent communication skills, a warm and welcoming...
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Front Desk Associate
1 day ago
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Front Desk Hospitality Professional
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Charleston, West Virginia, United States VP Management Full timeJob OverviewThe Front Desk Associate plays a pivotal role in creating memorable guest experiences at Hampton Inn-Downtown. As the first point of contact, this individual is responsible for providing exceptional customer service, managing front desk operations, and maintaining a clean and organized environment.Key ResponsibilitiesGreet and welcome guests,...
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Front Desk Coordinator
2 weeks ago
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Front Desk Associate Manager
2 weeks ago
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Front Desk Coordinator Lead
3 weeks ago
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Customer Service Representative
3 days ago
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Front Desk Associate
1 day ago
Charleston, West Virginia, United States Marriott North Charleston Full timeJob Overview:The Front Desk Agent plays a critical role in providing exceptional guest service and ensuring a seamless stay experience for our valued customers.Responsibilities:Greet guests warmly and make them feel welcome, maintaining eye contact and using a positive tone of voice.Employ effective operational and selling techniques to maximize occupancy...
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Front Desk Hospitality Specialist
1 day ago
Charleston, West Virginia, United States Marriott Charleston Full timeAbout the RoleThe Front Desk Hospitality Specialist is a critical position that requires excellent communication skills, attention to detail, and the ability to work well under pressure. You will be responsible for registering guests, handling room assignments, and responding to guest requests in a timely and professional manner.
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Front Desk Supervisor
1 day ago
Charleston, West Virginia, United States Aimbridge Hospitality Full timeResponsibilitiesKey Responsibilities:Manage front desk operations during late-night hours (11pm-7am)Handle guest requests and resolve any issues that may arisePerform administrative tasks, including balancing transactions and preparing reportsMaintain accurate records and perform data entry dutiesRequirements:High school diploma or equivalent required;...
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Front Desk Operations Specialist
1 day ago
Charleston, West Virginia, United States Aimbridge Hospitality Full timeAre you looking for a challenging and rewarding career opportunity? Aimbridge Hospitality has an exciting opening for a Front Desk Operations Specialist!In this role, you will be responsible for preparing and processing night audit reports, responding to guest inquiries, and resolving any issues that may arise during the night shift.You will also be...
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Customer Service Representative
3 weeks ago
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Front Desk Country Inn Coordinator
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Charleston, West Virginia, United States VP Management Full timeJob DescriptionWe are seeking a highly skilled Front Desk Country Inn Coordinator to join our team at VP Management. In this role, you will be responsible for welcoming guests and ensuring their stay is comfortable and enjoyable.About the RoleThe successful candidate will possess excellent communication skills and be able to work efficiently in a fast-paced...