Front Desk Ambassador

9 hours ago


Charleston, West Virginia, United States LaTour Hotels & Resorts, Inc. Full time

Job Summary

We are seeking a highly skilled and enthusiastic Front Desk Ambassador to join our team at LaTour Hotels & Resorts, Inc. As a key representative of our hotel, you will be responsible for providing exceptional guest service and ensuring that every guest feels welcome and valued.

About the Role

The successful candidate will have excellent communication and interpersonal skills, with the ability to work well under pressure in a fast-paced environment. You will be responsible for checking guests in and out, handling room assignments, and resolving any issues or concerns that may arise during their stay.

Salary

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications.

Responsibilities

  • To provide exceptional customer service and ensure that all guests feel welcome and valued.
  • To check guests in and out, handle room assignments, and resolve any issues or concerns that may arise during their stay.
  • To maintain a clean and organized front desk area, including the reception desk and surrounding areas.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure in a fast-paced environment.
  • High school diploma or equivalent required; some college education preferred.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for career advancement within the company.


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