Convention Services Manager

2 weeks ago


Syracuse, New York, United States Crescent Services Full time
Job Summary

We are seeking a skilled Convention Services Manager to join our team at Crescent Services. As a key member of our events team, you will be responsible for coordinating and executing high-profile events, conferences, and meetings.

Key Responsibilities
  • Coordinate with sales, front office, and reservations to ensure seamless execution of events
  • Assign banquet/meeting rooms and coordinate setup based on client needs
  • Establish rapport with meeting planners and promote hotel facilities and services
  • Advise sales staff on client demands and assist in promoting hotel and securing rebookings
  • Plan and conduct pre and post-convention meetings with clients and departments
  • Document tracking of group activity and access data to generate account history reports
  • Communicate effectively with staff and clients to provide clear direction and resolve conflicts
Requirements
  • Ability to communicate in English
  • Self-starting personality with an even disposition
  • Professional appearance and manner at all times
  • Ability to work flexible schedule and lift up to 50 pounds
  • Knowledge of lighting and sound equipment and usage
  • Ability to utilize a moderately complex computer system
What We Offer

We are an equal opportunity employer and offer a competitive salary and benefits package. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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