Convention Services Manager @ Marriott Downtown Syracuse
4 weeks ago
As a Convention Services Manager at Crescent Hotels & Resorts, you will be responsible for providing exceptional service to meeting planners and clients. Your primary focus will be on coordinating and executing events, ensuring seamless execution and exceeding client expectations.
Key Responsibilities:
* Coordinate with sales, front office, and reservations to manage guest room blocks and special reservation needs
* Assign banquet/meeting rooms based on client requirements
* Review banquet associates' work to ensure accuracy
* Monitor in-house group activity and provide assistance as needed
* Establish rapport with meeting planners and promote hotel facilities and services
* Conduct walking site inspections throughout the property
* Advise sales staff on client demands and provide support in promoting the hotel and securing rebookings
Requirements:
* 1-3 years of experience in the hospitality/events planning industry in sales and/or marketing
* Ability to communicate effectively with guests and staff
* Self-starting personality with an even disposition
* Ability to work flexible schedules and lift up to 50 pounds
What We Offer:
* Competitive hourly rate of $22.17
* Opportunity to work with a dynamic team in a fast-paced environment
* Professional development and growth opportunities
Equal Opportunity Employer:
Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.
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